Maita Toyota of Sacramento

Ben was very patient and friendly. He did not use the hard sell method to convince to buy a car. He explained the step by step process thouroughly to buy the car. He did not use the hard sell method to convince to buy a car. He explained the step by step process thouroughly to buy the car. More

Excellent customer service and car care Was greeted with excellent customer service from arriving to dealership until I left. Everything explained clearly and was very comfortable waiting in Was greeted with excellent customer service from arriving to dealership until I left. Everything explained clearly and was very comfortable waiting in their lounge area. More

Toyota Tacoma I am satisfied with the purchase. My whole family likes this car and drives really smoothly. I would recommend this car to others that need a truck. I am satisfied with the purchase. My whole family likes this car and drives really smoothly. I would recommend this car to others that need a truck. More

Great service !! I had an appointment. The initial contact person was friendly. The service person, Lee, was knowledgeable . He contacted me several times during I had an appointment. The initial contact person was friendly. The service person, Lee, was knowledgeable . He contacted me several times during the three hour work time. He called once and text me once. More

Less than optimal. I brought my new car in because i was getting a warning light related to the tires. The service department automatically set up a first maintenance o I brought my new car in because i was getting a warning light related to the tires. The service department automatically set up a first maintenance on the car without asking me if i wanted that. When I saw that the maintenance was to be done, I just went along with it even though it was a little early. I asked if they would come find me in the waiting area when the car was ready and the employee said they would. When it seemed to me that the car should be ready I went to the counter and asked. I was told that the car had been ready for ten minutes and that they had tried to phone me. I am in my late seventies, and did not realize they would phone. In fact, I had given them my land line number, so did not even get the call. I realize that I am out of step with technology. No explanation was given about the warning light. I asked if they had checked to see if the air in each tire was correct. He said yes, and the tires were fine. I asked about the warning light and he said temperature changes might account for the error light coming on. This does just not sound right to me, but felt there was not much else i could do. Everyone was courteous, and I think each person was trying to do their job to the best of their ability. However, I did leave feeling that my needs had been met at a less than optimal level. More

It was great hassle free! Great and easy without much of a hassle. The numbers did not change like most dealership that tries to gain every penny out of you. Great and easy without much of a hassle. The numbers did not change like most dealership that tries to gain every penny out of you. More

Great, easy experience. All personnel were friendly, professional and efficient. The work was completed in a timely fashion and the final review of work done, was well design All personnel were friendly, professional and efficient. The work was completed in a timely fashion and the final review of work done, was well designed. More

Great service!! I came in to get my oil changed and filters and Terence was really helpful, got my car in and out, will definitely be coming back here and will recomm I came in to get my oil changed and filters and Terence was really helpful, got my car in and out, will definitely be coming back here and will recommend fhis place to everyone ! More

buying new car Shane Gozlou, provided very good customer service, he helped us in buying new car. His way of dealing with customer is excellent, Thanks Shane. Take Shane Gozlou, provided very good customer service, he helped us in buying new car. His way of dealing with customer is excellent, Thanks Shane. Take care. More

Great treatment I bring my car here all the time. The appointments are timely and you are always met by a friendly service person. The service representatives explai I bring my car here all the time. The appointments are timely and you are always met by a friendly service person. The service representatives explain in details what service your car needs. They happily accept discount coupons and are so kind and friendly. They offer you coffee, tea and pastry’s while you wait. There is plenty of seating. If your car needs something additional, the representative comes over to you to discuss it with you before the work is done. They will even tell you if you can wait until the next service to get the item or if you need it immediately. I love the honesty, friendly service and atmosphere. The prices can’t be beat either. I always have a coupon for whatever I need. I trust this facility and have told other family and friends to use this car service facility. More