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Maita Toyota of Sacramento
Sacramento, CA
5,530 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,530 reviews
January 14, 2019
Long time Took long time for service , even with appointment . Should be free rental car available for customer so they can use their valuable time to do other Took long time for service , even with appointment . Should be free rental car available for customer so they can use their valuable time to do other stuff. Rather just sit and wait. More
by DILPRIT27
Verified CustomerEmployees Worked With
TERENCE HIGGINS
January 14, 2019
Taken care of but The people and service was great but........too long! OVER 2 hours for a oil change with an appointment?? Thankfully Pedro gave me a small discount The people and service was great but........too long! OVER 2 hours for a oil change with an appointment?? Thankfully Pedro gave me a small discount on the price after I requested it. More
by mlrollson
January 14, 2019
Service went down drastically since our last purchase This rating is based on my most recent visit to the Sales Department when looking for a new vehicle. We had been loyal Maita customers since 2007. This rating is based on my most recent visit to the Sales Department when looking for a new vehicle. We had been loyal Maita customers since 2007. We purchased our first new car from this dealer and three more followed since. We needed to make a purchase in a short time to replace a stolen car and were trying to avoid any haggle (we weren't in the mood for that). Once we narrowed it down to the model and features we wanted, we noticed a decay of customer service when it came down to finalizing the paperwork. There was a lot of withheld information on available rebates and discounts, and unnecessary back and forth on pricing. In the end, after spending most of the day at Maita, the vehicle we were looking to purchase was sold under us and we decided to go to a different dealer. This was after attempting to start all over with other vehicles they had on the lot the following days. We left messages and sent e-mails with no response. I don't blame the employees, which is why I don't mention any names. It seems to me like this is the new culture at the dealership and not necessarily their doing. Not happy about it, especially since this means I had to do more research and take my business elsewhere (longer drive to have the service I expect when spending a decent amount with a company). It was night and day at the other dealership. It only took us over three hours to have everything finalized from the moment we walked in (made an appointment online). They were even able to give us the rebates advertised in Toyota.com that Maita employees told us we did not qualify for or that they were no longer available. Overall we would've missed out on $1,250 on rebates and spent a couple hundred more on the alarm system had we done business at Maita. On another (positive) note, the service department is always quick and efficient. They know what they're doing and are always courteous. More
by mexrock_1
Employees Worked With
Would rather not name the employees
January 13, 2019
Amazing They were amazing as always! I appreciate the fact that they do not try to sell me services I do not need. Other dealerships do that all the time. They were amazing as always! I appreciate the fact that they do not try to sell me services I do not need. Other dealerships do that all the time. More
by CHRIS.BERKNESS
Employees Worked With
Priscilla Camacho
January 11, 2019
Working for you As most people understand keeping a budget and finding the most effective cost way to travel to work is part of it. I’ve been wanting a Toyota for a w As most people understand keeping a budget and finding the most effective cost way to travel to work is part of it. I’ve been wanting a Toyota for a while because of the history of reliability with the cars. Coming to the dealership I knew what I wanted and what I can afford. They truly worked for me to help me find what I need and could afford. The staff was very professional and I felt that they cared and were honest which is very important to me. If I buy another Toyota I’ll be going to Maita! More
by CABREGMAN1
Employees Worked With
Other Employees :
Mehdi Raza, Shane Gozlou, Marko Glubochansky, Ryan Nabati, Wilber Torres, RICHARD MIDSON, Rick Alcantar
January 11, 2019
25000 Service Very nice, I like to schedule my appointments late mornings so that I can relax and enjoy the cafe too. I even look at trucks to see if any of those Very nice, I like to schedule my appointments late mornings so that I can relax and enjoy the cafe too. I even look at trucks to see if any of those catches my eye. The service was quick and we were ready to enjoy the rest of the day. It was good that we had no unexpected problems with our RAV4. More
by ck_95838
Employees Worked With
January 11, 2019
11:00 am Appointment at 11:00 am. Arrived early at 10:30 am. At 11:00 am they took my service order. Was In and out of the service facility quickly in an hour Appointment at 11:00 am. Arrived early at 10:30 am. At 11:00 am they took my service order. Was In and out of the service facility quickly in an hour and twenty minutes ( waited in the lobby).. More
by MCMFAM5
Employees Worked With
January 11, 2019
Very stressful We had paperwork filled out and then the financial guy came out and said sorry we sold the car to someone else!! How does this happen? After sitting We had paperwork filled out and then the financial guy came out and said sorry we sold the car to someone else!! How does this happen? After sitting there for so many hours? Finally on the third day we had the car we wanted!!! Would you recommend this dealership to anyone? We don't blame the salesman or anyone personally ,this just should not happen.. More
by RSILLS45
Employees Worked With
Didn't work with any of the above people!
January 11, 2019
Excellent Customer Service Excellent customer service! The entire process was easy and fast. The waiting area was clean and had a nice coffee bar and several TVs. I would hig Excellent customer service! The entire process was easy and fast. The waiting area was clean and had a nice coffee bar and several TVs. I would highly recommend anyone looking for excellent toyota service look to this dealership. More
by KATIE.BOURBEAU
Employees Worked With
I do not recall who I worked with
January 11, 2019
Rav four Cordiero did a great job when he sold us our new car. I am sure he gets lots of good reviews. He was very friendly. Cordiero did a great job when he sold us our new car. I am sure he gets lots of good reviews. He was very friendly. More
by TOFU.CREW
Employees Worked With
Cordiero
