Maita Toyota of Sacramento

Service rep- Val very thorough! Need honesty for repairs that Maita has displayed so far! Some dealers try to add more repairs that needs no attention ! Honesty is very important whe Need honesty for repairs that Maita has displayed so far! Some dealers try to add more repairs that needs no attention ! Honesty is very important when a customer is on a fixed income! More

Amazing service The people are nice and have a good attitude and the service is excellent.i went for a sequoia recall and that took car of me better than when I go to The people are nice and have a good attitude and the service is excellent.i went for a sequoia recall and that took car of me better than when I go to other dealers. More

Great Everyone here is awesome. Very good customer service, super nice, good prices, and got the deal done in a reasonable amount of time. Thank you maita Everyone here is awesome. Very good customer service, super nice, good prices, and got the deal done in a reasonable amount of time. Thank you maita More

An awesome experience I just bought my second car at Maita. The last one lasted 17 years, that's how awesome they are at taking care of you at Maita! I can't say enough g I just bought my second car at Maita. The last one lasted 17 years, that's how awesome they are at taking care of you at Maita! I can't say enough good things about this dealership and the folks that work there. Val Valadez has been my Service Advisor for many years now, and he and his service team have kept my car in excellent shape for 318,000 miles! Times I had to drop my car off for anything, Mike, in charge of car rentals, took excellent care of me! Last but not least, when I recently had to go car shopping, Tara Freeman took really great care of me, helping me to find the right car for me. We went on many test drives over an extended period of time, and she was always there for me with all the different cars! She stayed very late the night I bought my latest car! Thank you, Maita Staff, for taking such good care of me all of these years! More

Great service Maita toyota has always been fantastic. Everyone is courtious and friendly. I wont take my vehicle anywhere else. I love that u have a cafe and a pir Maita toyota has always been fantastic. Everyone is courtious and friendly. I wont take my vehicle anywhere else. I love that u have a cafe and a pirate ship for the children. More

Pretty quick and easy Maita has very good customer service. Had a comfortable waiting lounge with free coffee and sweets. I would recommend Maita's service department for Maita has very good customer service. Had a comfortable waiting lounge with free coffee and sweets. I would recommend Maita's service department for quick and convenient service. Lol More

Maintence I don't remember everyone, but everyone we dealt with at this dealer shop had provided excellent service. They assistance us with the service needed a I don't remember everyone, but everyone we dealt with at this dealer shop had provided excellent service. They assistance us with the service needed and answer additional questions that we had. Thank you for your service. More

Really long wait I had an appointment for an oil change scheduled at 10:20am. I arrived at 10:17am and waited 30 minutes in the car before they checked me in. Then t I had an appointment for an oil change scheduled at 10:20am. I arrived at 10:17am and waited 30 minutes in the car before they checked me in. Then they informed me that it would take 1-1/2 hours to perform the oil change. In fact, it took nearly three hours. When the advisor went over the report with me, he didn't even mention that it showed that I had two burned out marker lights. I requested that they change the bulbs while I was there. They informed me that it would take a half hour for this 5-minute maintenance item. In fact, it took an hour. I was surprised that they didn't do the check up first and offer to change the bulbs while they were doing the oil change. It seems unreasonable to spend 4 hours at the shop for a simple oil change and change a couple of marker bulbs. I have come to Maita several times for major maintenance and have always been very happy with their service, but the wait this time seems totally unreasonable. Also, I was surprised to discover that the guy directing people in the garage turned out to be an independent contractor that replaces windshields. More

Another Great Service Experience At Maita Toyota We have been going to Maita Toyota since 2008 when we first bought our Camry Hybrid XLE. Since then we have traded in the Camry and bought a new Avalo We have been going to Maita Toyota since 2008 when we first bought our Camry Hybrid XLE. Since then we have traded in the Camry and bought a new Avalon Hybrid Limited there. Service wise, we have (2) two hybrids in our family, our daughter and husband have (3) Toyota vehicles and our son and his wife have a Highlander Limited Hybrid. All of those vehicles have been serviced at Maita. Our primary Service Advisor was Mark Hylton (before he retired) and now it is Steve Morris. We totally trust their judgement and rely on them to give us sound advise when any service or maintenance issue arrises. This time was a 10k/6mth service on the Avalon and Steve had us in and out of there in about an hour. We have total confidence in the service we receive from Steve Morris and Maita Toyota. See ya next time. Bill and Diane More

Marlon like always gives excellent customer service! Marlon like always gives us excellent customer service! He sets the example about Toyota customer service please acknowledge his excellent work for T Marlon like always gives us excellent customer service! He sets the example about Toyota customer service please acknowledge his excellent work for Toyota & their customers! More