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Maita Toyota of Sacramento
Sacramento, CA
5,198 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,198 reviews
September 17, 2018
Really disappointed We had on ok experience with this dealership. They weren't really clear about the deal that that were giving us and we ended up getting a car with the We had on ok experience with this dealership. They weren't really clear about the deal that that were giving us and we ended up getting a car with the stuff that we didn't need. They installed a security alarm on the car and when I said I don't want this to my car they told me that I don't have a choice and if I want the car I should buy there alarm system as well. More
by STORYBOOKTRAVELS
Verified CustomerEmployees Worked With
Mel
September 17, 2018
Best experience at a dealership...EVER!!!! I recently brought in my 2018 Toyota Corolla for it's first service. I had numerous nightmarish experiences with the last dealership I dealt with. It I recently brought in my 2018 Toyota Corolla for it's first service. I had numerous nightmarish experiences with the last dealership I dealt with. It was so bad that it left a sour taste in my mouth when it came to dealerships. THANK YOU Maita Toyota for showing me what real customer service looks like. From the second I pulled up to the service bay to the moment I paid for my services, your staff made me feel like a human and not just a paycheck. Karina was my service adviser , and let me tell you, she is was amazing. She called me several times to give me an update on my vehicle and was very helpful in answering my millions of questions. She is an asset to your company and exemplifies the very essence of customer service. More
by Kristen
Employees Worked With
September 17, 2018
Recommended Maintenance , additional parts installed. Overall great service, one issue encountered after service was that the dashboard message for Maintenance Soon was not reset. I was able to Youtube t Overall great service, one issue encountered after service was that the dashboard message for Maintenance Soon was not reset. I was able to Youtube the fix. This item should be added to the check list service technicians go thru prior to completion. More
by JUAN27
Employees Worked With
September 17, 2018
Great, but later. Luis was excellent, he gave me the info I needed and my car was ready to pick up in very reasonable time. Val Valdez assisted on pickup, also very eff Luis was excellent, he gave me the info I needed and my car was ready to pick up in very reasonable time. Val Valdez assisted on pickup, also very efficient. I thought the price was a bit high to check and unhook my car alarm ($148.00), but Maita has been very good to me, and I like the great service. However, the very next day a woman from Maita called and wanted to get my car scheduled for a recheck on a campaign repair. I wish they would have found this the day before and I could have had it all done. I do have to commend Maita on the service advisors though. They are efficient, well trained and always anticipate my needs. More
by jon30539
September 17, 2018
Misled; bait and switch ; pressured While the staff people were nice, I have some issues with what I was told and the length of time the process took. I thought the days of the high pre While the staff people were nice, I have some issues with what I was told and the length of time the process took. I thought the days of the high pressured car buying experience were over. NO! To be fair, staff have met with me and have been patient in listening to, and addressing some, of my concerns. 1. Original sales guy told me car had premium sound system, which got me on the door. He was wrong. 2. Internet sales manager who negotiated the price told me I had to buy two add-ones, that the dealership required it. He was wrong. Now, he did finagle some $$ off, through coupons, to pay for it. But I did not want them (an additional alarm system and an anti-theft program). 3. I was told I was getting the loan through my credit union. Wrong. They switched it to a much higher interest rate and longer term through Toyota,s finance company. I learned this at the last minute as I was signing documents. 4. The finance guys rushed me through the signing process and did not go through the contract line by line. He completely forgot one fairly important piece of paper. 5. This finance guy did the hard sell on me re buying additional maintenance cover age which I did not want. He told me a much lower price...so I agreed...but on the contract it was a much higher price. I’ve been able to resolve a couple of these issues, which is good. But the overall experience has left a bad taste in my mouth. More
by LIZFRIEND90
Employees Worked With
Other Employees :
Shaun, Moe hekmarzada, Victor Donato, Wilber Torres
September 15, 2018
In and out, no worries! This service center is awesome! Saw me on time and had my vehicle ready to go in about 45 minutes. Comfortable waiting area, too. A good value for my This service center is awesome! Saw me on time and had my vehicle ready to go in about 45 minutes. Comfortable waiting area, too. A good value for my TotalCare plan. More
by Lew Stool
Employees Worked With
September 15, 2018
Large job... helped us through it Brian Butcher was our service guy, he helped explain what was wrong, answered our questions, helped us obtain financing for the repairs, called back e Brian Butcher was our service guy, he helped explain what was wrong, answered our questions, helped us obtain financing for the repairs, called back every time within 10 minutes. Although was costly, we felt the did a good job to make sure problem was completely fixed. More
by CHEAPTEES
Employees Worked With
Brian Butcher
September 15, 2018
Nice and friendly I had experience in this dealership, this is my second car from MAITA, the people are nice and they never put me under pressure. I was happy first tim I had experience in this dealership, this is my second car from MAITA, the people are nice and they never put me under pressure. I was happy first time and for second time I came to the MAITA. More
by MAMANJON
Employees Worked With
Mike the account person, Shane Gozlou
September 15, 2018
great car, great people great car. great people. great price. ronnie in finance was auwsome. marko was very nice. i would buy again from maita toyata. 2nd time i bought at ma great car. great people. great price. ronnie in finance was auwsome. marko was very nice. i would buy again from maita toyata. 2nd time i bought at maita. first time in 2011. More
by DONSEVO1
Employees Worked With
ronnie in finance, Marko Glubochansky
September 13, 2018
Steve is the greatest! I have taken my Toyota to Malta Toyota service for the past 20 years. There are other spots that are closer, but I stick with Malta because of Steve I have taken my Toyota to Malta Toyota service for the past 20 years. There are other spots that are closer, but I stick with Malta because of Steve Morris. He is so friendly and I always feel he goes the extra mile. More
by achicknamedjen
Employees Worked With
Steve Morris
