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Maita Toyota of Sacramento
Sacramento, CA
5,178 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 5,178 reviews
August 29, 2018
Fabulous Everyone was welcoming and kind we felt safe buying from this dealership - they worked with us to get us the best price possible. We felt like it was Everyone was welcoming and kind we felt safe buying from this dealership - they worked with us to get us the best price possible. We felt like it was a great experience More
by LULAROEMICHELLEMSCHMIDT
Verified CustomerEmployees Worked With
Other Employees :
Jonny De La Cruz, MIKE BOYD, James Chase, Max Galyliak, Oleg Dobrovolski, ANTHONY CHESNEY, Mike Koscielak , Rick Alcantar, Tara Freeman
August 29, 2018
Success My 2005 Prius lost its low beam lights so I made an appointment with Maita to repair lights and for servicing. Servicing went smoothly, but they did n My 2005 Prius lost its low beam lights so I made an appointment with Maita to repair lights and for servicing. Servicing went smoothly, but they did not have two replacement bulbs. I had to bring the car back that evening so work could be completed. Marlon the service manager, was helpful in offering Uber rides which I did not end up needing. The next morning my car's repairs were done quickly and he contacted me to say the car was ready. Great service! More
by sue
Employees Worked With
Marlon Nonog
August 29, 2018
Steve Morris made my entire experience at Maita amazing. I had come to Maita Toyota to get my car maintenance service under Toyotacare, and Steve Morris took very good care of me. He really excelled in custo I had come to Maita Toyota to get my car maintenance service under Toyotacare, and Steve Morris took very good care of me. He really excelled in customer service. He was super friendly, informative, and worked hard for me. I also needed new tires and did some minor research on tire prices the day before and came in with a price I found online. It did not fall under the price match policy since it was a warehouse but he fought to get me as close to the price as He could. He then went up and above to give me not only a $100 off on top of that, but he also got me a car rental, which I badly needed as I had a job Iinterview later that day, which I would have missed if I was not able to get a free rental. I got the job too. He made me feel like a friend/family memeber was helping me out rather than just another number giving him a bunch of money. Absolutely outstanding customer service from Steve Morris. If it weren’t for him, I would have missed that interview and also would have been out like another $300. Thanks Steve! GIVE THIS MAN A RAISE. More
by 13SEBASTIANHERNANDEZ
Employees Worked With
Steve Morris
August 28, 2018
Awesome customer service and car service I've seldom had a bad experience at Maita Toyota. This time was great! The rep who helped me out explained everything and was very nice to me and my I've seldom had a bad experience at Maita Toyota. This time was great! The rep who helped me out explained everything and was very nice to me and my son who was with me. He offered free coffee and when he needed to tell me anything about my car he came to find me, even though we were all over the place. He was very clear on the price and anything additional that needed to be done. I didn't feel pressured or haggled for anything. He was personable. I will absolutely be going back for future services. More
by CarlsonJ
Employees Worked With
I don't remember his name but he has 4 kids :) he was working at 7am sat 8/26. Hes the best!
August 28, 2018
Exploitation at its best! Be ware. I took my car in for service and they advised that I would need a diagnosis which cost $150. They later told me that the issue was the starter and I p I took my car in for service and they advised that I would need a diagnosis which cost $150. They later told me that the issue was the starter and I payed $800 for the starter. A couple days later the car was not running. I took it back and now they are telling me that I need to pay another $150 for a diagnosis and the starter warranty will not be covered. How can I be sure the starter was truly the problem? The service helper was not helpful and did not want to take any responsibility. How is it my fault that they missed something? Why should I pay for another diagnosis when they missed something during the diagnosis? What a joke, I feel exploited! Maita Toyota has lost a customer. I do not see Zack Carter's name on the list, but he was not friendly and I did not feel like he tried to help or diffuse the situation at all. More
by WIMBISI
Employees Worked With
Brian Butcher
August 27, 2018
Great Service Great Timing. Great Service and professionalism . Made me feel at home and he was polite and very helpful. Salesmen gave me great info on a few used m Great Timing. Great Service and professionalism . Made me feel at home and he was polite and very helpful. Salesmen gave me great info on a few used models. More
by BIGSHAWN63
Employees Worked With
Steve Morris
August 27, 2018
Air conditioner service My car was serviced and finished within the time estimated! I will always have my cars serviced here...and I plan on buying another Toyota from her so My car was serviced and finished within the time estimated! I will always have my cars serviced here...and I plan on buying another Toyota from her soon! More
by JIMENEZ_DENISE
Employees Worked With
Marlon Nonog
August 27, 2018
Visit and waiting area The visit was quick and easy. Waiting area is comfortable and inviting. The staff was also very helpful and informative. I really like the snack bar The visit was quick and easy. Waiting area is comfortable and inviting. The staff was also very helpful and informative. I really like the snack bar and no charge coffee. More
by COELHODON
Employees Worked With
Lance Pascual, Bethany Arntzen-Garcia, Luis Munoz
August 27, 2018
Great Service Experience! Easy to make appointment, friendly staff, fast service, detailed inspection and service report, clean, comfortable waiting area with refreshment stand Easy to make appointment, friendly staff, fast service, detailed inspection and service report, clean, comfortable waiting area with refreshment stand! As a former, long term Lexus owner, this was my best service experience Yet! More
by LIFEISGRAND9
Employees Worked With
August 27, 2018
Personal Review Service is good. Bob Picchi an Steve Morris are excellent service representatives. You might consider bringing back the popcorn. I know it takes Service is good. Bob Picchi an Steve Morris are excellent service representatives. You might consider bringing back the popcorn. I know it takes a little extra worth but it was truly appreciated when you had it. The change you made over a year ago know on the coffee and pastry dealership is a definite plus. More
by MR.ROADS
Employees Worked With
Bob Picchi, Steve Morris
