Maita Toyota of Sacramento

180,000 scheduled maintenance Brought my 2006 Prius in for 180 K maintenance. Priscilla was very professional and informative in explaining what was recommended in the maintenance Brought my 2006 Prius in for 180 K maintenance. Priscilla was very professional and informative in explaining what was recommended in the maintenance package and what my options were. Midway through the service, Priscilla informed me that they had discovered a leaking water pump that needed to be replaced. Again, she informed me of my options and the estimated price. Since it would take a few hours, I used the new Uber shuttle service - very fast and convenient. Priscilla called me when my car was ready, and sent Uber to pick me up. Overall, another very good experience at Maita! I have consistently used Maita and am very pleased with the staff and service. More

Consistently outstanding Everyone is friendly and communicates with genuine care. I feel that they drive their business through customer loyalty, by having integrity and show Everyone is friendly and communicates with genuine care. I feel that they drive their business through customer loyalty, by having integrity and showing sincerity. I consistently refer friends because of the amazing service that I have always received. More

Good service I get good service when I come into your service department. They let me know how long it will take and keep me informed as to the progress. I get good service when I come into your service department. They let me know how long it will take and keep me informed as to the progress. More

The smile says it all Ben Ossume and his colleagues are a great team. They are thorough and thoughtful at the same time. Look forward to enjoying my car. Yay. Ben Ossume and his colleagues are a great team. They are thorough and thoughtful at the same time. Look forward to enjoying my car. Yay. More

Software recall on 2017 toyota corolla Made appointment, no lines. Person came up to promptly and sent me over to advisor. Advisor told me it would take 6 hours and it pretty much did. The Made appointment, no lines. Person came up to promptly and sent me over to advisor. Advisor told me it would take 6 hours and it pretty much did. The only reason not 5 stars instead of 4, was that the car was not washed. I guess at Maita Toyota you need to request a car wash, instead of expecting it. Every Toyota that comes out of a dealership, should look as sharp as can be, whether it is services or sales. It would make people say that is one sharp car and want to buy. Also, just the little things creates loyalty from the customer. More

Consistent Great Service! Timely, professional and friendly! Val was my service advisor, and he did a great job in going through the components of the service order .. he also Timely, professional and friendly! Val was my service advisor, and he did a great job in going through the components of the service order .. he also explained the differences between the packages. And he called me when the vehicle was ready! Prices are reasonable given the quality of service. More

the best customer care by Rick! Rick, provided us with the best customer care, he explained us the new features and the differences between models. He helped us to chose the car that Rick, provided us with the best customer care, he explained us the new features and the differences between models. He helped us to chose the car that we would enjoy in our everyday use. If we need to get another car, we definitely would go to see Rick! Thanks for your job, Rick!!!! More

It was really great, everyone was super helpful! As soon as you pull into the dealership someone runs out to meet you. They are also willing to answer any questions that you may have. As soon as you pull into the dealership someone runs out to meet you. They are also willing to answer any questions that you may have. More

Good, until I stepped outside to view the cars on the lot. I was there for a service on my car. All that went fine. A bit longer than expected, but no problem. While waiting with my grandson, who had a fantast I was there for a service on my car. All that went fine. A bit longer than expected, but no problem. While waiting with my grandson, who had a fantastic time playing on the pirate ship, and looking at the tropical fish. I wondered over to the new cars, (with my grandson) to see a new the Prius V. None were on the floor, so I went outside to look. As soon as I opened the door a sales man was there and asked if there was something I was interested in? I said I was just wanted to look at a new Prius V. He called out to some other guy, and told me to go ask him. So I repeated myself. I want to look... He walked us out and showed me two older ones. I said no that's not what I was looking for, he then asked me in a very stern voice "what are you doing here?" I told him my car was being serviced and I was just looking for a car I might want in the future. He then berated me for wasting his time, approx. 3 minutes. He also said that it was a "problem" for the sales men when people from the service area, JUST look around. He was rude, unprofessional, and slightly scary. The intimidating type. With my grandson at my side, I choose to ignore him and his bad manners. More