Maita Toyota of Sacramento

Service advisors are so friendly. Always satisfied with the work done by this dealership and they are honest. Always satisfied with the work done by this dealership and they are honest. More

Upon arrival at Maintenance a quick greeting from a staff to log in - excellent. Lee is a super service advisor here at Maita. Thanks guys. to log in - excellent. Lee is a super service advisor here at Maita. Thanks guys. More

Had to wait a bit to get checked in for a 12:30 appt, but once I did, the service advisor (Lee), let me know the approximate duration of the wait. I asked if I could get out by 3, he noted he would do everyt once I did, the service advisor (Lee), let me know the approximate duration of the wait. I asked if I could get out by 3, he noted he would do everything he could to get all the service done by then, but would definitely get me out by 3, as I needed to pick up my daughter. He came and found me at 2:45 and sent me on my way. Definitely went out of his way to make sure my request was honored. More

Everyone was beyond helpful. Tom was great and catered to our requests and found the car we wanted. Tom was great and catered to our requests and found the car we wanted. More

I went in to the dealership for a maintenance check up and was told that my rear brakes pad were at 6mm and by the time I came back that I will need to get that replaced. I came in 2 days later because my and was told that my rear brakes pad were at 6mm and by the time I came back that I will need to get that replaced. I came in 2 days later because my front brake pads needed to be repaired. I only drove home and to the dealership, but I was told when I got my front brake pads that my rear pads were at 4 and I should look to get them repaired. I asked how is it that my brake pads were so low in a few days when I did no driving, the representative claimed that they missed it when they did the check up the other day. Claiming that they had a certified master technician look at my brake pads, where a few days ago they did not. However, when I looked at the paperwork from both visits had different numbers than what I was being told about my brake pads which now has me concerned about my vehicle and if I should be able to drive it. The other thing is that I was told that the repair would take 1-2 hours and I was there for about 4 hours before my vehicle was finished. When my vehicle was suppose to be finish the representative claimed that something else needed to be done with my car but why did I have to wait 2 and half hours before I was informed about my car needed extra things to be done to it before it was finished. More

Fast and courteous service. Comfortable environment while waiting for service to be completed. Love Maita Toyota Comfortable environment while waiting for service to be completed. Love Maita Toyota More

Great service, professional staff, shuttle service and loaner vehicles, clean and comfortable waiting area with free WiFi. loaner vehicles, clean and comfortable waiting area with free WiFi. More

My service was good Lee was very good he explain everything thoroughly. The technician was very good explaining what needed to be done on my car. I like the online video. everything thoroughly. The technician was very good explaining what needed to be done on my car. I like the online video. More

Efficient and clean and competent. This field should not be required, some responders don’t have time to fill this in This field should not be required, some responders don’t have time to fill this in More

They are close to home and provide the necessary service for my vehicle. The staff are friendly and the work appears to be done with excellence. for my vehicle. The staff are friendly and the work appears to be done with excellence. More