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3,917 Reviews of Maita Toyota - Service Center
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October 03, 2019
Maita never disappoints! I have had great service both with purchasing and maintaining my Highlander. Usually, I’m not a fan of purchasing warranties, but I hit an end of mont I have had great service both with purchasing and maintaining my Highlander. Usually, I’m not a fan of purchasing warranties, but I hit an end of month warranty sale that will save me money on my maintenance. Jason, in service patiently explained I had roadside assistance that I had not even realized. I now know how to access these things! More
by Tracy
Verified Customer
October 03, 2019
Did you break my windshield? Usually we get great service but not this time. My advisor, Bob, pointed out a small chip in my windshield, smaller than a dime. When I was driving ho Usually we get great service but not this time. My advisor, Bob, pointed out a small chip in my windshield, smaller than a dime. When I was driving home after the 75,000 mile service, I was shocked to see the tiny chip had turned into an immense crack, all the way up the windshield. It was NOT that way when I brought it in, so I am annoyed. More
by JDPDDS
Employees Worked With
Bob Sigston
October 03, 2019
Tire light came on the dash took car in to have tires checked. Tires were due sudden weather change. I’m older now and it’s difficult to get down on my knees. T came on the dash took car in to have tires checked. Tires were due sudden weather change. I’m older now and it’s difficult to get down on my knees. Thank God they were there. More
by ROBINROGERS916
Employees Worked With
October 03, 2019
I bought my 2000 Toyota Corolla from you almost 20 years ago. I always bring it to you for oil changes and anything else that needs maintenance. There have been very few problems through the years. Everyo ago. I always bring it to you for oil changes and anything else that needs maintenance. There have been very few problems through the years. Everyone I have worked with at Miata Toyota has been very, very polite and given me excellent service. Thank you!!! More
by DLAWSONMEYER
October 03, 2019
S'ervice understaffed I had previously given Maita a 5 star rating for the good experience in purchasing the vehicle and my first two visits for complimentary service. Both I had previously given Maita a 5 star rating for the good experience in purchasing the vehicle and my first two visits for complimentary service. Both times I was greeted promptly and was in and out in about an hour. This time I sat in my car for close to 15 minutes before I was even approached. She eventually took me inside where a service adviser told me that even though I had an appointment they were running behind and instead of the normal hour to an hour and a half it would be at least 2 1/2 hours before my car would be ready. I moved to Wilton after purchasing the car at Maita Sacramento and drove 40 minutes to get there and had a 40 minute drive home. It was the 15,000 mile service so all they were doing was rotating the tires and checking the brakes and fluids. Maybe 15 min. on the rack? That means my car was going to sit for well over 2 hours before they even looked at it. Seems to me they had to know they were understaffed and could have given me a call telling me how far they were behind before I drove all that way. Had my car brought back up and do not plan on ever using Maita Toyota again. More
by wej
Employees Worked With
October 03, 2019
Awesome customer service. Thank you for taking such great care of my car. I appreciate the clean and comfortable waiting area at the dealership service area. great care of my car. I appreciate the clean and comfortable waiting area at the dealership service area. More
by Suzanne
Employees Worked With
October 02, 2019
Great staff Everyone we dealt with during our service appointment was wonderful...from the person scheduling the appointment on the telephone, to the technician t Everyone we dealt with during our service appointment was wonderful...from the person scheduling the appointment on the telephone, to the technician that took the car that morning, to the service advisor who explained everything and kept in touch while our car was in the shop. Would definitely recommend Maita Toyota!! More
by rxallen1
Employees Worked With
Marlon Nonog
October 02, 2019
Super proffessional and friendly. Everyone was super professional and friendly. The service was great and the environment was excellent. I would certainly recommend Maita to others Everyone was super professional and friendly. The service was great and the environment was excellent. I would certainly recommend Maita to others and I was very pleased. More
by GLODUNZ
Employees Worked With
October 02, 2019
Tire repair It seemed I would need a new tire. After speaking further with Eddie, and explaining that the screw hadn't been there very long, checking wear on tire It seemed I would need a new tire. After speaking further with Eddie, and explaining that the screw hadn't been there very long, checking wear on tires(still in the green) they checked it out and it was just a repair 😊. Happy customer!! More
by BAZILBUDDY
Employees Worked With
Eddie Sanchez
October 02, 2019
Oil change Unfortunately, the oil change took two hours. Never had before. Also, they rotated tires without authorization. I had just had them done the day be Unfortunately, the oil change took two hours. Never had before. Also, they rotated tires without authorization. I had just had them done the day before, so I had to go back to my tire place to redo them. I still would recommend Maita, as this is the first time something like this happened. More
by GWANGI75
Employees Worked With
Do not remember the name of service staff.
