Maita Toyota - Service Center

Everything was straightforward and efficient. From the drop off and overview of services to the video clip of the findings of the inspection, and finally the pick up process. From the drop off and overview of services to the video clip of the findings of the inspection, and finally the pick up process. More

Fifteen words, maybe more. Fifteen words! As we sit & wait, there’s TV that’s to low to hear Fifteen words! As we sit & wait, there’s TV that’s to low to hear More

This appt. Was great in all aspects. But, it’s rarely worth that rating. They do not display lower cost cars that we may look over while waiting for work to be Was great in all aspects. But, it’s rarely worth that rating. They do not display lower cost cars that we may look over while waiting for work to be done. They should have cars on display that we look at buying, as we wait. For instants, Prius More

Service person was very helpful. Only issue was with the online appointment scheduler. Not very user friendly. Only issue was with the online appointment scheduler. Not very user friendly. More

Amazing Beautiful Awesome Amazing Awesome Amazing Wonderful Awesome Amazing Beautiful Awesome Amazing Awesome Wonderful Amazing Customer Service from Beautiful People Wonderful Awesome Amazing Beautiful Awesome Amazing Awesome Wonderful Amazing Customer Service from Beautiful People More

Very bad experience - They have confirmed that everything looks good without checking the vehicle thoroughly- Tire pressure indicator and pops up Maintenance required soon message on the dashboa everything looks good without checking the vehicle thoroughly- Tire pressure indicator and pops up Maintenance required soon message on the dashboard. More

First of all your customer service is not good and does not have proper behavior with the customer. not have proper behavior with the customer. More

They were very accommodating and polite in their responses to my questions and concerns. They fixed my problem with expediency and explained everything. responses to my questions and concerns. They fixed my problem with expediency and explained everything. More

I received excellent service from service writer Emilio and great help at the management level from Lee! and great help at the management level from Lee! More

Consistently disappointed with this dealership. I bought a brand new car in August. The only reason I have two stars is Joe was easy and pleasant to work with. After dealing with Joe, the salesman, I bought a brand new car in August. The only reason I have two stars is Joe was easy and pleasant to work with. After dealing with Joe, the salesman, everything was downhill. Financing upsold me things that THEY KNEW would not be of value to me. The female that showed me how to use the tech on my car was in a hurry and did not do a great job. I still don’t understand many aspects of my car. She also answered a personal call while sitting in the car with me. Super unprofessional. She “scheduled” my first service but when I called, the service dept had no record. The service dept was subpar. I pulled in first. Four cars pulled in after me. The helped the two cars next to me and the one behind me first. BEFORE even asking why I was there. When my rude service rep came up I asked why we were being helped out of order. She said maybe they are here for oil changes? Um okay… but nobody has even asked why I am here, how do you know I am not also here FIRST for an oil change? Her customer service was nonexistent. When I asked what all they were doing she said checking fluids and rotating my tires. So stupid. My car has 1600 miles so that’s a waste of time. My tires were not rotated, I don’t know if the fluids were topped off. The original girl that set up the appointment said that I was bringing in my car to make sure that everything was running perfectly. Absolutely not the case. Then I get a call to schedule my appointment, that I was just at the day before. I told her I had just been there and frankly I was irritated about my experience. She told me a service manager would reach out. It’s been over a month and nobody has called, I wouldn’t want to make that call either buddy. I will be paying off this car by the end of the year and buying another brand new Toyota for my son AT A DIFFERENT TOYOTA DEALERSHIP. After being harassed since August when I purchased my car for a review, here you go, I hope you enjoy my awesome review. More