Norbert Santos

Been going to Maita Toyota for Service since early 2008 when we first bought my Wife's new Camry Hybrid Platinum. During this period I have only had a grand total of (5) five different Service Advisors: On when we first bought my Wife's new Camry Hybrid Platinum. During this period I have only had a grand total of (5) five different Service Advisors: One retired, one transferred to another unit in Maita, one is now the Service Drive Manager and the other is now the General Service Manager @ Maita Toyota Sacramento. Bryce Shibata is my current Service Advisor and he has the same drive and determination as the others. He also excels in Customer Service which is a huge quality to have in my book. Now when I need to get in, I email Bryce and he prepares an estimate based upon his review of the specific car file for my vehicle(s) including his recommendations. I plan to stay with Bryce until he too gets promoted. Maita must be a great company to work for also as judged by the longevity and career development of these fine Gentlemen More

by NascarBilly Verified Customer Verified Customer

Print

This is one of the best dealerships that I have ever been to when it comes to the service department. I am so glad that you rent cars now so that I do not have to depend on anyone to get me back and forth t to when it comes to the service department. I am so glad that you rent cars now so that I do not have to depend on anyone to get me back and forth to get my car to and from service. More

by rbrjackson Verified Customer Verified Customer

Print

Great service, timely, café available, free coffee, friendly staff, waiting area comfortable, plenty of seating friendly staff, waiting area comfortable, plenty of seating More

by TIGERANGEL690 Verified Customer Verified Customer

Print

The staff were very kind and professional. I had a good experience and I’m happy with their service. I had a good experience and I’m happy with their service. More

by niazinazila Verified Customer Verified Customer

Print

Good castmer and have good worker team thank you maita Toyota team secramento for good service Toyota team secramento for good service More

by YAHYA12754 Verified Customer Verified Customer

Print

I'm so happy for my car service, he explained to me about everything to my car, is ready so fast, thanks everyone in.maita Toyota Sacramento, everything to my car, is ready so fast, thanks everyone in.maita Toyota Sacramento, More

by MARIADELAINEZ Verified Customer Verified Customer

Print

Best customer service! The Maita team truly understands their customers’ needs and always goes above and beyond. Have a great weekend! The Maita team truly understands their customers’ needs and always goes above and beyond. Have a great weekend! More

by juanb1 Verified Customer Verified Customer

Print

My experience was excellent. Quick and easy. Professional staff were very helpful. I would recommend this dealership absolutely Quick and easy. Professional staff were very helpful. I would recommend this dealership absolutely More

by tcook1841 Verified Customer Verified Customer

Print

I have been coming to Maita Toyota for many years. Sales, service and management have always been very accommodating and professional in providing great service. Nordbert, Val, Lisa and rest of the st Sales, service and management have always been very accommodating and professional in providing great service. Nordbert, Val, Lisa and rest of the staff, always the best. More

by uscsiqueiros Verified Customer Verified Customer

Print

Excellent communication regarding my car. Was able to secure a rental so I didn't have to wait while they were doing the 90,000 maintenance on my car. Was able to secure a rental so I didn't have to wait while they were doing the 90,000 maintenance on my car. More

by nancyboutilier Verified Customer Verified Customer

Print