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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,482 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,482 reviews

April 16, 2022

I was able to secure a next day early appointment. My service representative was extremely courteous. Service was timely and thorough. More

by JUAUN80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles
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Apr 18, 2022 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

April 16, 2022

Great team of professionals with whom I have great confidence they’ll get the job done right. More

by losblagg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James
Report | Print
Apr 18, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

April 16, 2022

Service Mgr and tech found the problem and made sure it was fixed . Always great service More

by BOSSKING53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
Report | Print
Apr 18, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

April 15, 2022

Overall very good experience from arrival to drive away with new car. The only negative was when I tried to contact accounting to get a status on my tag info. More

by stevek6859
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

April 15, 2022

The aftermath of the sales experience is less than Pleasant. I wish to never experienced that again. More

by BRADLEY6
Price
Recommend Dealer
No
Employees Worked With
Jessica did a great job., Justin Hopkins, Matt Knuckles, Renee Ingram
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May 04, 2022 -

Mall of Georgia Ford responded

Bradley, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience, please contact Lindsey Hester at lfrazier@mogf.com.

April 15, 2022

They do really good work and are very professional. I would recommend using them to anyone. More

by jamesjadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles, Renee Ingram, Cason Stewart
Report | Print
Apr 18, 2022 -

Mall of Georgia Ford responded

Thank you for your positive review!

April 15, 2022

Man they were right on time with the car I wanted great price great people More

by Rajeen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, Gene Diehm, Jordan Lee, Eliot Matias, Justin Hopkins, Gabe Hester
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Apr 18, 2022 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Rajeen!

Apr 18, 2022 -

Rajeen responded

You guys are very welcome

April 15, 2022

What a great place to buy a car from the sales people to the office make it easy to order and buy from More

by wmaxwell7
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Diehm
Report | Print
Apr 18, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 14, 2022

Came from Chicago to purchase a vehicle, was happy with the purchase, no unexpected surprises, the car was exactly what we hoped for! More

by dailybread03
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Matias
Report | Print
Apr 18, 2022 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 13, 2022

Please stop asking me for a review. I have already sent a letter with regards to the lord service that I received for you all. More

by LATRICIABARNS
Customer Service
Recommend Dealer
No
Employees Worked With
Brian James
Report | Print
May 04, 2022 -

Mall of Georgia Ford responded

Thank you for bringing this matter to our attention. Duplicate information will sometimes get saved and will lead to an excess of communication because we may have your info twice. We apologize for any inconvenience this may have caused and it’s important that we update our records immediately with the correct information. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com.

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