Mall of Georgia Ford
Buford, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Filter Reviews by Keyword
By Type
Showing 2,963 reviews
Had a weird noise which was difficult to hear for them. They called me and I told them how to recreate the noise. The did what I said and fixed the problem quickly. They called me and I told them how to recreate the noise. The did what I said and fixed the problem quickly. More
My 2018 Ford Transit Connect has been a disappointment. It has had a gear shifter recall, a complete transmission failure that had to be replaced at 30K miles and dealership had the vehicle for one month, It has had a gear shifter recall, a complete transmission failure that had to be replaced at 30K miles and dealership had the vehicle for one month, and a HCU, Hydraulic Control Unit failure that just cost me $4K with repair and rental car because dealership did not have a loaner car. Its is this most recent issue where I felt the dealership truly failed to help. Yes they repaired the HCU. But no one there seemed to care that this failure occurred on a highway while I was going 70 MPH. Luckily I was driving on a Saturday morning when traffic was not very heavy, but if it was during rush hour, I could have been killed with this sudden failure which caused the vehicle to drop speed to under 30 MPH and then lock up so I could not drive it. I would have thought a service advisor would have brought this issue to the attention of a manager or owner but no one seemed to really care. Just pay your $3K for the fix and on your way. I was a number and a profit center only. I would not bring my vehicle there if you value customer and you money. More
Howard was excellent to work with. He quickly replied to my initial email, the car was warmed up and ready when I arrived, he didn't use any pressure tactics, answered all of my questi He quickly replied to my initial email, the car was warmed up and ready when I arrived, he didn't use any pressure tactics, answered all of my questions, and helped me get a deal that everyone was comfortable with. Josh in finance was very friendly and offered me financing that was good enough to not use my credit union. He went through all of the additional products that were available and I left with a smile. I have purchased over 25 cars and this was one of the best experiences. Thank you! More
Had great customer service and were not pushy at all. Helped me set up the app ,link my phone and made sure I felt comfortable in my new Mustang. I’ve bought several cars from this dealership and will Helped me set up the app ,link my phone and made sure I felt comfortable in my new Mustang. I’ve bought several cars from this dealership and will continue to in the future. More
Had my tires installed on my rims. Picked up after they installed everything. Installed on my vehicle to find they put 15 lbs of air. How do you balance tires with that low pressure. I Picked up after they installed everything. Installed on my vehicle to find they put 15 lbs of air. How do you balance tires with that low pressure. I air tires up and drove back to have the tires rebalanced. No discount for my troubles. Thanks More