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Mall of Georgia Ford

Buford, GA

4.1
3,442 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,442 reviews

July 14, 2021

Very clea very well furnished and everything was in great condition. HVAC was working to maintain a pleasant waiting area. We were keep informed on the progress of our repairs and they finished earlier than More

by Bh32381Bill Harrington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

July 14, 2021

I set up an appointment for early one Saturday morning to have my oil changed, and after waiting 2 hours I ask what was the hold up and they said we will work you in. I said why and they tell me the diesel m More

by shanemglass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The lady that helped me
Jul 19, 2021 -

Mall of Georgia Ford responded

Shane, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

July 11, 2021

Seamless easy experience.Justin was very pleasant to do business with. I would definitely recommend mall of georgia for and my salesmen Justin. A++. Thanks More

by Csleger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jul 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 10, 2021

Excellent service, fast and courteous. They stayed in constant communication with me throughout the process. I highly recommend them to anyone who owns a Ford. More

by NJC129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 09, 2021

Great service and great people working at this location. I will definitely recommend friends and family to purchase or service their Vehicles here. Thank you for help! More

by Ciscosierra1989
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony , Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
Jul 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

July 09, 2021

Courtesy fast Kind service did what was needed and did not price gouge me car was completed when they said it would be done Very pleased More

by Hankjd41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advis6
Jul 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 09, 2021

Each and every person goes out of his/her way to make sure you as a person as well as a customer have your every question and concern addressed. I for one can not say enough good words to describe how se More

by bill.bradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Jul 12, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

July 09, 2021

Probably the best experience I have had at a car dealership. The staff was friendly, accommodating and knowledgeable. I would recommend this dealership to anyone. Jadon, Justin and Dragos were g More

by D.Crane
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jadon, Justin, Dragos
Jul 12, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 08, 2021

Buying my new 2022 ford ranger tuck through Justin Hopkins was an excellent experience, getting a car serviced through the service department a night mare, More

by jmcmullan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt knuckle
Jul 08, 2021 -

Mall of Georgia Ford responded

Hi jmcmullan, We're sorry to hear about your experience, and would like the opportunity to speak about this with you. At your convenience, please reach out to A. Greene at AGreene@MOGF.com. Thank you!

July 08, 2021

I called multiple times to ask if my work badge was in the car was told multiple time over the weekend that the car had been searched. Had to pay for a new one. Then on Monday when they had actually detai More

by ericyork25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remever the names of the people in the detailing department.
Jul 08, 2021 -

Mall of Georgia Ford responded

Hi ericyork25, We're so sorry to hear about this and the inconvenience. We'd love to discuss this more with you and see what we can do to help. At your convenience, please reach out to A.Greene at AGreene@MOGF.com. Thank you!

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