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Mall of Georgia Ford
Buford, GA
3,442 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 3,442 reviews
June 15, 2021
Service Advisor was wonderful all other interactions was horrible and lacking of customer service skills. Price also seemed exorbitant in that you have to pay a separate fee per issue. Will never recommend horrible and lacking of customer service skills. Price also seemed exorbitant in that you have to pay a separate fee per issue. Will never recommend this particular dealership for service. More
by kslaughter1
Verified CustomerEmployees Worked With
Service Counselor
June 13, 2021
Was way over charged for amount of work received 700.00 to replace a thermostat I will not ever return to your location I think 700.00 for 100.00 job is way too much to replace a thermostat I will not ever return to your location I think 700.00 for 100.00 job is way too much More
by LWhite2983
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
June 13, 2021
Sales experience was amazing. Highly recommend this dealer to my friends and relatives. Every step was very smooth and flawless. Every person I have worked with are great at what they do to customers l dealer to my friends and relatives. Every step was very smooth and flawless. Every person I have worked with are great at what they do to customers like me. More
by bhimanna
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
June 12, 2021
I was very Satisfied with the service. The service person that I dealt with his name I believe was Mat was very helpful everyone I dealt with was polite and friendly that I dealt with his name I believe was Mat was very helpful everyone I dealt with was polite and friendly More
by Lindagaston2233
Employees Worked With
Mat
June 11, 2021
Alan and Brian were super to work with. They were very accommodating and efficient in getting my car fixed properly. Highly recommend Mall of Georgia. accommodating and efficient in getting my car fixed properly. Highly recommend Mall of Georgia. More
by Nancy_chernik
Employees Worked With
Alan and Brian
June 10, 2021
This place is the most professional car dealership, I have ever dealt with! I highly recommend them for hassle free honest most important no hidden fees!!! have ever dealt with! I highly recommend them for hassle free honest most important no hidden fees!!! More
by Jmlong583
Employees Worked With
June 10, 2021
If I could give this dealership a -100 it would be giving them too much credit. They had me run my credit before I came, then, when I got there and I specifically told them who I wanted to go through for fin them too much credit. They had me run my credit before I came, then, when I got there and I specifically told them who I wanted to go through for financing(I was buying out my lease), without my permission they had other companies do hard inquiries on my credit and then they tried to say by law they could do that. So when I asked for what law that was, crickets. So now I’m fighting hard inquiries on my credit and I still ended up going with the finance company I lease through. I would say more but I have yet finished my fight. No company has the right without your consent to have other companies hit your credit. More
by lmcghee70
Employees Worked With
Names of the employer is not listed or choose not to mention at this time
June 10, 2021
Excellent service, great communication and attention to communication. I was pleased with the entire process and will definitely use MOG Ford for service in the future. communication. I was pleased with the entire process and will definitely use MOG Ford for service in the future. More
by davebrinkley1
Employees Worked With
Brian (Service dept)
June 08, 2021
I’ve been going to this dealer since I purchased my car from them. The experience has always been consistent and the staff is friendly and helpful! from them. The experience has always been consistent and the staff is friendly and helpful! More
by 352300pjF
Employees Worked With
Service Department
June 07, 2021
Stress free experience! They listened to my needs and made everything easy! I love they had a team approach. The sales team worked together to help me get me exactly what I needed. made everything easy! I love they had a team approach. The sales team worked together to help me get me exactly what I needed. More
by JVega
Employees Worked With
Elliot, Shawn Malcolm
