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Mall of Georgia Ford

Buford, GA

4.1
3,441 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,441 reviews

March 09, 2021

I was . at the last service. I was serviced by mrs. Muir, and she was always kind, honest, manners and perfect work. Thanks!!! Mrs.Muir! More

by Danny Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs. Muir
Mar 10, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 06, 2021

Made appt and on time. They got right to the work and finished in the time they said it would take. Great job by service dept More

by daddyphillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Mar 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 05, 2021

Had a great experience with this dealer. Purchased are used 2015 Ford F150, one week later realized the oversize tires did not fit. They were so nice and coordinated with the service department do you hav More

by PatrickZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
Mar 08, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

March 04, 2021

Shawn did an excellent job. He also was available after the sale to answer any questions that came up about my truck. Would highly recommend. More

by blake_vaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Malcolm
Mar 05, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

March 01, 2021

Salesman Travis Bloomfield was outstanding and a pleasure to work with, and definitely deserves 5 Stars. However, he was a bit hamstrung and hampered by his supervisor, the Sales Manager, whom I choose to ig More

by WJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bloomfield
Mar 02, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review for Travis!

February 27, 2021

Excellent work from the salesman and the people behind the scenes that work hard to find me the car that I want ,am very grateful More

by srotiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shellaugh
Mar 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

February 27, 2021

Good price negotiated over phone. Prompt delivery. Good selection. Very courteous people. 2nd car from them in two years. Very good dealer. To many words needed for a vile tart survey More

by owltown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Lee
Mar 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

February 26, 2021

Have always been impressed with the great customer and vehicle service I have always received. The only dealership I will need to visit. Marilyn is the best. More

by kdpete75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service schedulers and technicians
Mar 01, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, and thank you for being a loyal customer!

February 25, 2021

Love mall of Georgia Ford they are very friendly service is great! Then let you know what you need done! And is always clean! Thanks More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Feb 26, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

February 25, 2021

The service at this location is the best. I have taken my car to other locations and was not satisfied. I pass 3 Ford dealerships and choose to drive from Snellville to Buford just so that I know my car will More

by MATTHEW.PERKINSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept
Feb 26, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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