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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,460 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,460 reviews

May 05, 2025

It was outstanding. Would recommend that to anybody. Service was absolutely tremendous. Very impressive establishment. More

by josh.peterson
Recommend Dealer
Yes
Employees Worked With
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Stanley
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May 06, 2025 -

Mall of Georgia Ford responded

Thank you for the enthusiastic feedback! We're thrilled to hear that you had an outstanding experience and that the service left such a strong impression. We truly appreciate your recommendation and look forward to welcoming you back in the future!

May 05, 2025

Excellent support and service, all members went above their required level of support to assist with a difficult third-party warranty claim. More

by stewartmckibben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason Stewart
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May 06, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad to hear that the team went above and beyond to assist you with your third-party warranty claim. It’s always our goal to provide exceptional support, especially in more complex situations, and we appreciate your recognition of the team’s effort.

May 05, 2025

Great It was a great experience for me and I was very happy with the service and support More

by Fabian.Jackson
Recommend Dealer
Yes
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May 06, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words We're glad you had a great experience and were happy with the service and support We truly appreciate your feedback and hope to serve you again soon

May 04, 2025

Your salesman were very respectful and helpful with the total purchase of the vehicle. I told him don’t change and he will do very well. More

by katelynsmith523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony
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May 05, 2025 -

Mall of Georgia Ford responded

Thank you for your kind words! We're thrilled to hear that our sales team provided such great service during your purchase. We truly appreciate your feedback and are confident they will continue to do well!

May 03, 2025

Excellent, we had a very good experience. Our salesman Jose was very helpful and all the finance staff was great. More

by SHILL4154
Recommend Dealer
Yes
Employees Worked With
Jose I think
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May 05, 2025 -

Mall of Georgia Ford responded

Thank you for taking the time to share your experience! We're glad to hear that Jose was helpful throughout your visit and that the finance team also made a positive impact. It's always our goal to provide a smooth and supportive experience from start to finish. If you need anything else in the future, we’re here to help. Enjoy your new vehicle!

May 01, 2025

They did not diagnose my car correctly, I still have the same issue, and they want me to pay for a compressor that should be under warranty because they messed up! I'm actually preparing to report to BBB More

by ericatenika
Recommend Dealer
No
Employees Worked With
Mateo, the service Manager and the Billy the general manager
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May 05, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your concerns with us. To ensure your concerns are fully understood and reviewed in detail, we encourage you to reach out to Scott Tackabury at [Stackabury@vtaig.com](mailto:Stackabury@vtaig.com). They are best positioned to look into your service history, clarify any outstanding issues, and address your feedback directly. We appreciate the time you took to share this and the opportunity to learn more about your experience.

May 01, 2025

Every time I come there you tell me there is something 'wrong' with my car. Every February I need a new spark plug, literally been getting new spark plugs every year only to find out they only need to be More

by francesca_synan
Recommend Dealer
No
Employees Worked With
Cason but he is not the reason why I am upset
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May 02, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your concerns with us. To ensure your concerns are fully understood and reviewed in detail, we encourage you to reach out to Scott Tackabury at Stackabury@vtaig.com. He is best positioned to look into your service history, clarify any outstanding issues, and address your feedback directly. We appreciate the time you took to share this and the opportunity to learn more about your experience.

May 01, 2025

no thanks nope please don't ask me to rate this dealer anymore please just stop More

by DAVEOLIVER
Recommend Dealer
Yes
Employees Worked With
Isaiah Montalvo
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May 02, 2025 -

Mall of Georgia Ford responded

Understood—thank you for letting us know. We won’t ask you to rate us again. If there's anything else you need in the future, we're here to help.

May 01, 2025

Ashlynn got me into a 25 Maverick! Very knowledgeable and professional. By far the best new car buying experience I’ve had. Highly recommended. More

by Lucas.a.lobato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025 -

Mall of Georgia Ford responded

Thank you for the great review! We're thrilled to hear that Ashlynn made your experience so positive and helped you get into your 2025 Maverick. We truly appreciate your recommendation!

April 30, 2025

Casin was very professional and kept me informed of the progress throughout the repair. Great work Mall of Georgia Ford! More

by theparable
Recommend Dealer
Yes
Employees Worked With
Casin
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May 01, 2025 -

Mall of Georgia Ford responded

Thank you for the great feedback! We’re so glad to hear that Casin kept you well-informed and provided a professional experience throughout your repair. It’s always rewarding to know our team is delivering the level of service we strive for. We’ll be sure to share your kind words with Casin and the rest of the Mall of Georgia Ford team!

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