Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,798 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
Contact Dealership

4525 Nelson Brogdon Blvd

Buford, GA

30518

Directions

By Type

Showing 3,798 reviews

December 31, 2025

Charged way more than what was to be charged. Had a coupon for 50 oil change they took 50 off bill coupon was not honored More

by brandib726
Recommend Dealer
No
Report | Print
Jan 02, 2026 -

Mall of Georgia Ford responded

We truly value the trust built through your past visits and understand how frustrating it can be when something doesn’t feel fully resolved. Our team aims to provide clear communication and thoughtful guidance while working in your vehicle’s best interest. Feedback like this helps us continue improving how we support our customers. Please feel free to contact Chad Jackson at cjackson01@vtaig.com so we can better understand your concerns and assist further.

December 31, 2025

Great service perfessionals who made my service, easy, painless and quick. I will bring my vehicle back to them again. More

by T1SUN1426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
Report | Print
Jan 02, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 31, 2025

The Ford dealership the service department, the Mall of Georgia. They was great. They treat you with respect they treat you like family. And they had me in and out in no time. And I do recommend customers More

by Mark Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Mall of Georgia Ford responded

Hi Mark, we're happy to hear you had such a positive experience with our team! If there is anything else we can do to assist you, please let us know! Take care!

December 30, 2025

No one greeted me when I drove in. Had to ask for help Everything else fine More

by jimandsuz999
Recommend Dealer
Yes
Report | Print
Dec 30, 2025 -

Mall of Georgia Ford responded

We appreciate your feedback and are glad the rest of your visit went well. We understand the importance of immediate greeting and will work to improve our initial customer service. Thank you for helping us serve you better.

December 30, 2025

Jeff went above and beyond during my visit. It was the best service I've had at Mall of GA ford More

by Bprenderg
Recommend Dealer
Yes
Employees Worked With
Jeff Larson
Report | Print
Dec 31, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Jeff provided exceptional service during your visit. Your feedback means the world to our team at Mall of Georgia Ford, and we look forward to serving you again in the future.

December 30, 2025

We will not be bringing our vehicle back. I asked for the tires to be filled with air and they weren’t. I had to come back to the dealership after paying over $500 for a service. Turns out, o More

by BSPECTORWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Wessels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Mall of Georgia Ford responded

We understand how frustrating it can be when service expectations aren’t fully met. Our team strives to provide thorough and convenient service for every customer, and your feedback helps us improve. We are committed to making the process smoother and more reliable. Please reach out to Chad Jackson at cjackson01@vtaig.com so we can assist you further.

Jan 01, 2026 -

Mall of Georgia Ford responded

Hello, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (678) 552-4334 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

December 29, 2025

Great experience. Jeff kept me updated on the service and wait time. I would recommend MOG Ford More

by tonjaih
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Dec 29, 2025 -

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled Jeff kept you well-informed throughout the service process. We truly appreciate your recommendation of MOG Ford and your satisfaction drives us to continue providing exceptional service.

December 28, 2025

Nate went over and above with customer service . Price was right. Car was as advertised More

by STEWARTMASONRY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate
Report | Print
Dec 29, 2025 -

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled that Nate provided exceptional service and that you were satisfied with both the pricing and your vehicle. Your positive experience reinforces our commitment to delivering excellent customer care at Mall of Georgia Ford. We appreciate you sharing your experience!

December 26, 2025

Solid, communicative. They did the work I needed and didn't try to add on a bunch of extra stuff. More

by L76
Recommend Dealer
Yes
Report | Print
Dec 28, 2025 -

Mall of Georgia Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

December 26, 2025

Backup camera system broke, ordered parts, waited to get it fixed It's fixed now ?? More

by Andy.milot
Recommend Dealer
Yes
Report | Print
Dec 28, 2025 -

Mall of Georgia Ford responded

Hi Andy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

1
...
4
5
6
...
380