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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.1
3,482 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,482 reviews

May 24, 2025

I always take my truck here for a service, and they even installed my rotors and brakes that I purchased somewhere else. Couldn't ask for more from a service center and I'm sad that I won't be able to take More

by athsteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo
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May 27, 2025 -

Mall of Georgia Ford responded

Thank you for your loyalty and for trusting us with your truck’s service needs over the years. We’re honored to have been your go-to service center and appreciate your kind words. Wishing you all the best in San Francisco, and we look forward to the chance to serve you again if you’re ever back this way.

May 23, 2025

Very professional and quick service. This dealership is a little farther away than others dealerships, but I rather walk the extra mile to enjoy their service because they are making my More

by ElioAponteVzla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cason in Service Department, Craig in Sales and the guy from Romania in Finance whose name I unfortunately don't remember.
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May 27, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words! We're honored that you choose to go the extra mile for our service — it truly means a lot to us. We’re committed to making your experience as smooth and hassle-free as possible, and we're glad to know we've delivered on that. We look forward to seeing you again!

May 23, 2025

We always receive top notch service whenever we take our Ford Fusion in for its annual service. More

by tasteofgeorgia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna, who was our service advisor.
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May 27, 2025 -

Mall of Georgia Ford responded

Thank you for the kind words! We're thrilled to hear that you consistently receive top-notch service for your Ford Fusion. Our team truly appreciates your continued trust and loyalty — we look forward to seeing you again at your next service visit!

May 19, 2025

Very friendly experience they really made me feel comfortable. Patrick is the greatest salesman I've ever dealt with. I really appreciate him working with me and I look forward to working with him ag More

by Demetire Stuart
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for the kind words! We're so glad to hear you had a friendly and comfortable experience. Patrick will be honored to know he made such a great impression. We truly appreciate your business and look forward to working with you again in the future!

May 18, 2025

Great customer service Completed repairs in a timely manner Kept me up to date with status of repairs Provided recommended services More

by LEXISDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with our customer service, timely repairs, and communication throughout the process. We appreciate your feedback and look forward to assisting you again in the future!

May 18, 2025

Customer service is great. It was a pleasure to work with Jose in sales. He took great care of us. More

by cesaralvarez65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for the wonderful feedback! We're thrilled to hear that Jose provided excellent service and took great care of you. We appreciate your business and look forward to working with you again!

May 17, 2025

Marvin was very pleasant to work with. He kept me updated on the service needed for my car. More

by riverarini1968
Recommend Dealer
Yes
Employees Worked With
Marvin
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for sharing your experience! We’re glad to hear that Marvin provided such a pleasant and communicative experience during your service visit. Keeping you informed every step of the way is something we take pride in, and it’s great to know Marvin delivered on that. We appreciate your feedback and look forward to assisting you again in the future!

May 17, 2025

The sales person AJ was excellent. Friendly, informative and not pushy for the sale. The finance end of this really screwed up my credit by sending out a ridiculous number of loan requ More

by smscoggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2025 -

Mall of Georgia Ford responded

Thank you for taking the time to share your experience. We're pleased to hear that AJ provided excellent service—being friendly, informative, and respectful throughout the sales process makes a meaningful difference, and it’s great to know he made a positive impact. We understand your concerns regarding the financing process. To ensure your concerns are fully addressed and reviewed, we encourage you to contact Dragos Teodor at dteodor@vtaig.com. He will be in the best position to look into this further and assist you directly.

May 16, 2025

Scott Takabury and Josh Zierten are honest. knowledgeable and customer focused folks who take care of me every time I go in there. I have 3 Fords I take to them. 5 Stars!! More

by Brian Maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Takabury, Josh Zierten
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May 20, 2025 -

Mall of Georgia Ford responded

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that Scott and Josh continue to provide you with the honest, knowledgeable, and customer-focused service that keeps you coming back. It’s great to know they’ve earned your trust with all three of your Fords, and we truly appreciate your continued business. We’ll be sure to pass along your feedback to Scott and Josh—they’ll be happy to know they’re making such a positive impact! Thanks again for choosing us, and we look forward to taking care of your vehicles for many more years to come!

May 15, 2025

They are extremely easy to work with, upfront with questions and answers, and honest! I have already recommended them to others. More

by ak2flman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seong Kim
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May 16, 2025 -

Mall of Georgia Ford responded

Thank you for the kind words and your recommendation! We're thrilled to hear that you had such a positive experience. We appreciate your trust and look forward to continuing to provide excellent service!

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