Manly Honda

We made an appointment to see a specific car. When we arrived at the appointment, the salesperson was still busy with another customer, so we were unable to really see the car. We had to return the next arrived at the appointment, the salesperson was still busy with another customer, so we were unable to really see the car. We had to return the next day. We decided to purchase the car. Thus began the hours of waiting. Inside, with masks on. The salesperson could not even offer us a bottle of water. I ended up driving to a gas station to buy some. We waited even longer. Still the paperwork wasn't ready. We had to come back a third time to complete the sale. The salesperson was perfectly nice. The car is working out. i just felt like there could have been a lot better communication, hospitality, and respect for our time. More

Denise Rice was awesome to work with! She had me in and out of there on my lunch break! When I returned my car was ready and clean! The ladies were so efficient! out of there on my lunch break! When I returned my car was ready and clean! The ladies were so efficient! More

These folks are professional and really help you find the right vehicle for you. This is how car buying should be. Todd Quilling right vehicle for you. This is how car buying should be. Todd Quilling More

Susan was very helpful and the experience did not suck. She explained the inspection checklist and had me out of there in just a few minutes. Much better than some of my pryer services at Manly She explained the inspection checklist and had me out of there in just a few minutes. Much better than some of my pryer services at Manly More

I just purchased my second Honda from this dealership. The sales process (Scott L.) was clearly explained, trade-in price for my older Pilot was exactly what I was hoping for. Scott kept me up to date on The sales process (Scott L.) was clearly explained, trade-in price for my older Pilot was exactly what I was hoping for. Scott kept me up to date on the expected delivery of the new CRV, walked us through all the paperwork, oriented us to the vehicle & helped us with the electronics (syncing phones, etc.). He encouraged us to call with any additional questions; he contacted me several days later to see how things were going with the CRV (I am loving it). This was 1st class service all the way.👍🏼❤️ More

Isaac Robledo is a great person. We have a 2014 CRV with almost 500000 milles and still strong to work since Im a Uber Driver, this is the best deale on the area. Thank you so much. Then Dave Sambad, he did almost 500000 milles and still strong to work since Im a Uber Driver, this is the best deale on the area. Thank you so much. Then Dave Sambad, he did a good job helping us with all paper work. More

It was a Clean and comfortable environment and the workers were nice helpful and professional workers were nice helpful and professional More

Everyone was extremely kind and patient. It’s always hard to go through the car buying process with a child in tow. hard to go through the car buying process with a child in tow. More

I was leery at first when Neil approached me via email and asked if I would consider trading in my 2019 Honda CRV for a new 2021 CRV. On the surface it looked like a "deal" to get me in to the dealer and and asked if I would consider trading in my 2019 Honda CRV for a new 2021 CRV. On the surface it looked like a "deal" to get me in to the dealer and then fine out there were many "catches" to the deal. I emailed Neil and stated, that I would only consider the deal it it didn'nt require me to pay any money during the transaction. He assured me I wouldn't and he said it would be a while to find the right vehicle for me. He kept me fully informed over the approx. two month period that passed before he notified me that a new vehicle would be available in a week. I again said I would pass the deal by if any money had to change hands as I only had 4000 miles on my 2019 vehicle and was very happy with it. When Neil notified me that the car was in and that I could come in and arrange to pick it up I arranged to drive to Santa Rosa. I live in San Rafael so it meant driving about an hour each way which didn't bother me unless it was for a fruitless event. When I arrived Neil met me and guided me through the entire process very professionally. He not only assused me there would be no money required, he informed me that my lease would be decreased by $40.00 per month. I drove away a "happy camper". I will surely recommend Manly Honda as a good place to do buisiness and I would also certainly recommend Neil as an upfront and honest salesman. Thank you and I hope to do a lot of business in the future, You can use me as a reference if you so desire. Thank you, Don Watson More

Efficient and personable customer service! Bought a used Honda and radio was not working. I had an appointment with Jose. From the moment I pulled up the service began, making sure I knew where to park, t Honda and radio was not working. I had an appointment with Jose. From the moment I pulled up the service began, making sure I knew where to park, taking my information, escorting me in, being acknowledged while in line, and Jose upon seeing me said he would be right with me. I was then escorted to the lounge area while they assessed the vehicle issue and continually updated. I was offered a loaner vehicle, and was out the door for maybe an hour when I got a call that the vehicle was repaired. They simply replaced the radio. Everything was quick, efficient and I felt confident by their professionalism and positive attitudes. Tom Haidet, who was my salesman, walked me through everything, made very practical suggestions, and then followed through every step of the way, with every question and concern, and helped resolve issues with the vehicle itself through the service department. 5 star experience! More