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Manly Honda

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.7
14,631 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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2777 Corby Ave

Santa Rosa, CA

95407

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Showing 14,631 reviews

January 18, 2024

Complete rip off changing a starter. Part was outrageously expensive. Labor absurd. Never go to a dealer for service. More

by Moonshot
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2024 -

Manly Honda responded

Hi Moonshot, My name is Jose Rocha, and I am the customer experience manager. Your satisfaction is my #1 Goal. Thank you for allowing Manly to participate in repairing your vehicle; it means a lot to us to keep your vehicles running at their best. Can I please get the phone number we use to access your service profile or the six-digit work order from your recent service visit? I want to turn that negative score into a positive one and would like to connect with you. I can be reached at 707-535-1163 or email: jrocha@manlyauto.com Thank you for being the best part of Manly Honda.

January 17, 2024

I am very pleased with my experience. The service was quick and I really liked the video. The technician did a great job. Jordan was courteous, pleasant and his estimation of the amount o More

by LPILE
Recommend Dealer
Yes
Employees Worked With
Jordan Rheude, Jordan Rheude
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January 17, 2024

Simple, straight forward, and courteous. I would definitely come back to the dealership for future service. More

by nmiller0113
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Carpenter
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January 17, 2024

Efficient and good customer service Timely repair, called when the car was done, loved the video summary of the work that got done, very transparent More

by AMTH77
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
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January 17, 2024

Bad Bad, no one has helped me get my car fixed They just pass the buck More

by Twister
Recommend Dealer
No
Employees Worked With
Carlos Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Martinez
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Jan 18, 2024 -

Manly Honda responded

Hi Twister, My name is Jose Rocha, customer experience manager, and I apologize that we did not provide a five-star experience nor help facilitate the repair of your vehicle. That is not tolerated. I am not able to find a profile with Twister. Can I please get the phone number we use to access your service profile? I can be reached at 707-535-1163 or email: jrocha@manlyauto.com Hope to help ASAP Best, your Manly Honda

January 17, 2024

Friendly, helpful, knowledgeable He was very helpful and listened to my issues and was flexible with his schedule was very patient and had very professional demeanor More

by LAGUILAR81509
Recommend Dealer
Yes
Employees Worked With
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Lopez
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January 17, 2024

Very spotty over the years. I've come to learn that I have to choose a service advisor. I know I can trust. More

by Honda Hybrid Guy
Recommend Dealer
Yes
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Jan 18, 2024 -

Manly Honda responded

Hi Honda Hybrid Guy, Thank you for being a loyal Manly Honda Customer. We strive to provide a five-star experience, and we failed. My name is Jose Rocha, Customer Experience Manager, and I would like to connect and understand your experiences better and learn from them. I can't find a service profile under your username, Honda Hybrid Guy. Can I please get your phone number or the six-digit work order number from your most recent service visit? I hope to hear from you soon, until your next service visit. Best, Your Manly Honda Team.

January 16, 2024

I like there cooperation and the way they explain . They are nice and understandable More

by Obed Ponce
Recommend Dealer
Yes
Employees Worked With
Lucia López and José Guzmán
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January 16, 2024

The new system to show video at the moment when technician work in you car it's excellent Thanks for that. And employees are very friendly. More

by XAVIEROMNI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 16, 2024

It was fast and easy. We always enjoy going to you for our tune ups. More

by T Greenley
Recommend Dealer
Yes
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