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Manly Honda
Santa Rosa, CA
14,642 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 14,642 reviews
June 25, 2020
Professional and efficient staff. I was directed to the service advisor quickly and Bill helped me with my needs. He called me later to give me updates on my car and then again when my car was ready for pi service advisor quickly and Bill helped me with my needs. He called me later to give me updates on my car and then again when my car was ready for pick up. Social distancing was followed all along. More
by ALI007AZARI
Verified CustomerEmployees Worked With
Bill Robertson
June 25, 2020
Five Stars! I was delighted with everyone at Manly Honda. Everyone was wearing masks, friendly and I felt perfectly safe going there during the COVID-19 pandemic I was delighted with everyone at Manly Honda. Everyone was wearing masks, friendly and I felt perfectly safe going there during the COVID-19 pandemic. More
by SRG1451
June 25, 2020
José Rocha, assists me with my car’s needs. He is really knowledgeable about his job. I will recommend his service without a doubt. Most of the time he is the one that helps me with service advice. knowledgeable about his job. I will recommend his service without a doubt. Most of the time he is the one that helps me with service advice. More
by Víctor
June 25, 2020
Jose was very thorough and helpful. My car was well serviced. I would recommend Manly to anyone in the area who needs quality service at a fair price. serviced. I would recommend Manly to anyone in the area who needs quality service at a fair price. More
by Anders
Employees Worked With
June 25, 2020
The moment I got to Honda dealership , they automatically made me feel comfortable & made sure I got what I wanted and needed . They’re truly amazing! made me feel comfortable & made sure I got what I wanted and needed . They’re truly amazing! More
by LOPEZLOPEZ102014
June 24, 2020
Theo from the service department was very helpful in removing and installing a plate plug to my new car. He expressed concern of no scratching the paint when attempting to remove the part. Denise was removing and installing a plate plug to my new car. He expressed concern of no scratching the paint when attempting to remove the part. Denise was helpful in getting a service person to assist me with my issue. More
by PatC
Employees Worked With
June 22, 2020
This was probably the worse experience I had with manly. I’m my first appointment was scheduled last weekend and I self check in not knowing I still had to check in. After 2 1/2 hours of waiting I finally a I’m my first appointment was scheduled last weekend and I self check in not knowing I still had to check in. After 2 1/2 hours of waiting I finally asked for an update on my car. Since I didn’t check in my car was not service. And needed to reschedule since I too had plans. I was annoyed because the car was sitting in the service drive way for 2 1/2 hours and it didn’t occur to anyone to check the waiting room to see If anyone needed to check in. Knowing there is and ongoing issues with the self checkin. I returned yesterday to get my routine oil change and flat repairs, didn’t even notice I got a flat.( my air pressure light comes on when I hit a big pot hole) my advisor was trying to be helpful. She seems stressed I explain what had happened las weekend and she too apologize and wanted me to get my car service as quickly as possible. It didn’t happen I was told it would take long than my promised time. I left with a rental. It did put a dent in my afternoon knowing I was on a time restricted too. I left to the coast not knowing there’s would be additional problems with the car. ( no reception either) I called once I got phone service but but my advisor was still helping a costumer and told the receptionist that I got the messages and I was fine with replacing the damage tire. She insisted I waited for her she really wanted to talk. After 10 minutes on hold I was just 5 minutes away. When I got back I was told it was too late to change the tire and I needed to come back another day along with a couple of filters replaced was recommended. I was told it would take 3 hours this point I was truly disappointed. I understand they need a consent for the new Tire but the could have put my spare on instead. Instead they let me leave with the flat, putting myself and the kids I had with me in danger. I did get my tire replaced today elsewhere in less than 30Minutes and he even explain to me why the flat couldn’t be repaired. After the remodel the service has not been the same. Yes I would like a follow to my experience because no one should he treated like this. More
by nlgon77
Employees Worked With
Jennifer Crouch, Tracee Olibas
June 22, 2020
1st service took my new car in for it's first service (~6k miles), everything went smoothly and I was accommodated well. the service employee handling my case (Bi took my new car in for it's first service (~6k miles), everything went smoothly and I was accommodated well. the service employee handling my case (Bill) was super nice and helpful and created a relaxed atmosphere. More
by ERTJEERDEMA
Employees Worked With
Bill Robertson
June 21, 2020
For my first experience with Manly they made a fantastic impression on me and the staff that helped me make my purchase was professional, friendly, and helpful. I'd like to mention Luis Hernandez and Joshua impression on me and the staff that helped me make my purchase was professional, friendly, and helpful. I'd like to mention Luis Hernandez and Joshua Feingold for all there help and for making my purchase an easy one. More
by Ryangie7576
