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Manly Honda
Santa Rosa, CA
15,083 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 AM
Sunday Closed
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Showing 15,083 reviews
July 15, 2020
This place gives you the best deal possible. Thanks to the sales and financial department for making me feel like family and getting me to roll of the lot with a brand new car! Thank you to everyone at ho the sales and financial department for making me feel like family and getting me to roll of the lot with a brand new car! Thank you to everyone at honda More
by Jeremiah32
Verified CustomerEmployees Worked With
Other Employees :
Scott Hess
July 14, 2020
Happy purchase Luis Hernandez was EXTREMELY helpful and did his best to make me happy (achieved), I initially purchased a used car that I was not completely happy/ s Luis Hernandez was EXTREMELY helpful and did his best to make me happy (achieved), I initially purchased a used car that I was not completely happy/ satisfied with so I came back to return it. In that visit, Luis found me a brand new one, in the color that I wanted for a reasonable price and not used. It was his day off and he still came in to help me out, which I appreciate greatly. Joshua Feinberg was nice the first time around but less pleasant and kind of rude when I returned to change my contract. More
by Isabel
July 14, 2020
This was my first service/5k, pretty basic - on a new CRV. I had to make 3 trips there to get it done and, after all that, am not really sure that things were even done right...really based on how I was treat I had to make 3 trips there to get it done and, after all that, am not really sure that things were even done right...really based on how I was treated. No way to check it, easily, and am not going back. 1. First trip: they had the date wrong and sent me a text for a wrong service date. Second: the service time - all seemed ok, and on the positive side the agent did find a little discount to apply to that was the good part. BUT when I got home, I thought I'd run the window wipers and there was no fluid. It had been empty but they were supposed to fill it. That was not done. I know it seems like a small thing but it made me wonder what other fluids did not get topped off! 2. I had to go back a THIRD TIME and when I saw the same agent, after the fluid was added, I said, in a friendly way, So, how about a comp service the next time I come in, considering this was three trips for a simple service? He said...Oh you can ask me about it next time. I said aren't you going to make some notes about that now? He basically was happy to get rid of me and said just ask me next time. Well with the amount I drive that could be next year! 3. Then he had the nerve to remind me that he needed a report of "10" on the honda survey. SO there were then 2 followup surveys from Honda: one from the dealership (manly!) and one from corporate office. I did completely them both honestly, not just slamming but describing the situation. 4. One of the followup emails was even to ask how the "followup customer service call" had gone. Apparently someone was supposed to phone and ask how things went -- even just a matter of course, not even as a reply to my 'situation' as I'd described it. Nobody ever even called to check in about anything. Ok that's the story. More
by bjacobscolor
Employees Worked With
Not sure about the person who made the appointment initially and who sent the text with wrong appt. info., Mark Winkler
July 13, 2020
Friendly Dealings My wife and I were treated very politely and in friendly by the sales staff (Michael Lyons) and Joshua Feinberg in Finance. They got the job done, and My wife and I were treated very politely and in friendly by the sales staff (Michael Lyons) and Joshua Feinberg in Finance. They got the job done, and done right, but it took a lot longer than I had hoped, probably due to the volume of customers being helped. More
by Phil T
Employees Worked With
Joshua Feinberg, Michael Lyons
July 13, 2020
Smooth No Hassle Dealings The process could not have been more easy and smooth to negotiate through. The sales staff were direct to the point and made the paperwork no hassles. The process could not have been more easy and smooth to negotiate through. The sales staff were direct to the point and made the paperwork no hassles. Josh Feinberg handled the financing agreement and made everything clear and transparent then putting in extra energy into making certain of securing the loan. Thumbs up all ways around. More
by Sterling
Employees Worked With
Joshua Feinberg
July 13, 2020
Very Help full and dedicated time on helping me get a car that was right for me. Very patient with my husband and I. Overall very satisfied with this dealership. that was right for me. Very patient with my husband and I. Overall very satisfied with this dealership. More
by Yaneli
Employees Worked With
July 12, 2020
Super friendly and helpful! Jose was incredibly helpful, kind, and patient as we toured around the dealership even in the heat of the afternoon! It was my first time buying a car Jose was incredibly helpful, kind, and patient as we toured around the dealership even in the heat of the afternoon! It was my first time buying a car, and he answered all my silly questions. Joshua finalized all my paperwork and made it all seem so easy! I would trust both of these gentlemen and the Manly Honda/Hyundai team with any car buying needs. More
by kathosack
July 11, 2020
Helpful and Knowledgeable Staff My Honda Pilot 2019 broke down and towed to Manly Honda due to my engine overheating. The service staff, along with the rental car department, were so My Honda Pilot 2019 broke down and towed to Manly Honda due to my engine overheating. The service staff, along with the rental car department, were so understanding and helpful with my rather chaotic situation. Jennifer Couch especially treated me with the utmost respect and patience and answering any questions I had, which made my overall stressful car service seamless. I do appreciate the staff at Manly Honda and definitely will be making a return for my next service. Thank you! More
by brendaymorgan
Employees Worked With
Jennifer Crouch, Chris Reid
July 10, 2020
Overall experience review The salesman was very helpful and communicated well with us. However, the finance manager was initially friendly but became short with us when we did The salesman was very helpful and communicated well with us. However, the finance manager was initially friendly but became short with us when we did not agree to purchase the maintenance contract. I would recommend Manly only to someone who is firm on what they want and not be coerced into a contract they do not want(if that is their preference). I do not recall the finance manager's name but Jesse would know who it was. It may have been Dave Sambad. Respectfully, David Figueroa More
by HIGO2
Employees Worked With
July 10, 2020
Scott was extremely helpful and smelt really good almost like too good lol and although he knew nothing about the car, he had a great attitude and a nice haircut 💪🏼 All together a great human being ! like too good lol and although he knew nothing about the car, he had a great attitude and a nice haircut 💪🏼 All together a great human being ! More
by Whyquit
Employees Worked With
Scott Hess, Mark Winkler
