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Manly Honda

Santa Rosa, CA

4.7
15,322 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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2777 Corby Ave

Santa Rosa, CA

95407

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Showing 7,977 service reviews

May 26, 2026

My car makes clicking sounds after my first service that were not there before Terrible More

by STEPHANIEMGREENSPAN
Recommend Dealer
No
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shyla Saxton
May 26, 2026 -

Manly Honda responded

Hi STEPHANIEMGREENSPAN, Thank you for being our customer! I'd like to better understand what this clicking sound is that wasn't there before. Can I please get your six-digit repair number, located at the top of your invoice, or your best contact telephone number? We'd love to make it right. My name is Jose Rocha, Customer Experience Manager, and I can be reached at 707-535-1163 or email: jrocha@manlyauto.com Looking forward to working this out. Best, Jose Rocha

May 26, 2026

There was a tire pressure warning signal coming up every time my daughter started her Honda Civic 2012. This was not attended to on the first visit. (I paid $2000 for other check ups) I called in and was to More

by RICK EVANS
Recommend Dealer
No
Employees Worked With
Hiram Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Lopez
May 26, 2026 -

Manly Honda responded

HI Rick, Thank you for taking the time to share this feedback. I am incredibly sorry for the frustration and inconvenience this situation has caused you and your daughter. Driving back and forth multiple times over a single issue, especially after investing $2,000 in maintenance, is completely unacceptable, and I fully understand your disappointment. Our goal is to handle every concern thoroughly the first time, and it is clear we missed the mark here with both our communication regarding the TPMS system and our attention to detail with the promised car wash. We deeply value your business, and we don't want to lose you as a customer. My name is Jose Rocha, Customer Experience Manager, and I want to make this right for you. Could you please share the best phone number to reach you at, or your 6-digit repair order number? I would like to personally look into your invoice, speak with the advisor involved, and figure out how we can resolve this incomplete work for you. Warmest regards, Jose Rocha 707-535-1163 jrocha@manlyauto.com

May 26, 2026 -

Manly Honda responded

Hi Rick Evans, I am so sorry we missed the tire pressure light and the car wash during your daughter's initial visit, especially after you trusted us with a major $2,000 service. That is completely unacceptable, and I understand why you're disappointed with the incomplete work and the back-and-forth driving. We truly value your business and don't want to lose you as a customer. Our Service Drive Manager would like to speak with you directly to handle this and make things right. Can I please get the six-digit work order on top of your receipts and/or your best contact number? I'm in the office the rest of the week, after 9 am and until 5:30 pm. Thank you for being the best part of Manly Honda. Best, Jose Rocha Service Drive Manager 707-535-1163 jrocha@manlyauto.com

May 26, 2026

Lucia Chavez Lopez made my appointment over the phone. At time of service she turned out to be my advisor and provided a excellent pleasant service experience. More

by DEANRWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Manly Honda responded

Hi, Thank you for sharing your feedback. We appreciate and value your feedback and business. Your Manly Honda Team.

May 26, 2026

Carlo was great. We got 2 cars done efficiently highly recommend him. Great job happy More

by THERESEMROZEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Manly Honda responded

Hi, Thank you for sharing your feedback. We appreciate and value your feedback and business. Your Manly Honda Team.

May 26, 2026

My wife and I felt welcome and encouraged to browse the selection of vehicle's and were not pressured when we had explained that we had a vehicle in mind. More

by CHRISTOPHOLIS1
Recommend Dealer
Yes
Employees Worked With
Hugo Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Mendez
May 26, 2026 -

Manly Honda responded

Hi, Thank you for sharing your feedback. We appreciate and value your feedback and business. Your Manly Honda Team.

May 23, 2026

Makes an effort to take of customers, polite service associates. Looks at alternative options, has some good coupon deals. More

by JENNIDIXON1
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Dunn
May 26, 2026 -

Manly Honda responded

Hi, Thank you for sharing your feedback. We appreciate and value your feedback and business. Your Manly Honda Team.

May 22, 2026

It was a little rocky at first because the app updates failed. Jay persevered and helped me with a loaner car and I picked up my car the next day with the updates complete. Jays assistance turned my exper More

by smeyer1952
Recommend Dealer
Yes
Employees Worked With
Jay Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Emery
May 26, 2026 -

Manly Honda responded

Hi, Thank you for sharing your feedback. We appreciate and value your feedback and business. Your Manly Honda Team.

May 22, 2026

Getting my in for service and having it completed with quick and easy. All of the staff were friendly and helpful. More

by TIFFANYCLACEY15
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Verde
May 26, 2026 -

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

May 22, 2026

Jose and Lucia have been great customer representatives to me. A couple of days after the oil change and tire rotation, I felt something was wrong with my left front tire or brake. They were constant More

by other.hm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2026 -

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

May 26, 2026 -

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

May 21, 2026

Great customer service Quick and easy I waited in the waiting room Amazing work Excellent More

by SWEETSWEETPEACH127
Recommend Dealer
Yes
Employees Worked With
Jay Emery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Emery
May 26, 2026 -

Manly Honda responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and are pleased to have you as a member of the Manly Honda family. Your input is important to us, and we look forward to continuing to serve you. Your Manly Honda Team

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