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Manly Honda

Santa Rosa, CA

Overview
Employees
Reviews
Vehicles
4.7
15,348 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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2777 Corby Ave

Santa Rosa, CA

95407

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Showing 7,985 service reviews

June 04, 2026

The service advisor was very friendly. However we made an appt for the recall, dropped the car at the appointed time but had to wait 2 more days to get our car back. The advisor asked if w More

by JASRCISE10
Recommend Dealer
No
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shyla Saxton
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Jun 04, 2026 -

Manly Honda responded

Dear JASRCISE10, Thank you for taking the time to share your feedback and for highlighting that your service advisor was friendly. However, I want to sincerely apologize for the unexpected two-day delay in your recall appointment and for missing the car wash we promised you. That certainly does not reflect the efficient and thorough experience we strive to provide. I would love the opportunity to look into what happened and turn this experience around for you. We would like to coordinate a time to pick up your car, have it fully detailed, and return it to you. Could you please provide the six-digit repair order number located at the top of your receipt, along with the best contact number to reach you? Alternatively, please feel free to reach out to me directly so I can assist you personally. Warm regards, Jose Rocha Customer Experience Manager Manly Honda 📞 707.535.1163 ✉️ jrocha@manlyauto.com

June 04, 2026

Carlo was great. He was honest and helpful and I felt very good about the whole experience and my car is running really well now. More

by lizamoratto
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Verde
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Jun 04, 2026 -

Manly Honda responded

Thank you for being our customer and for sharing feedback - We value and appreciate you and your business! Best, Your Manly Honda Team

June 04, 2026

Quick and easy check in and out excellent customer service care would definitely recommend Fantastic work More

by SWEETSWEETPEACH127
Recommend Dealer
Yes
Employees Worked With
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Lopez
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Jun 04, 2026 -

SWEETSWEETPEACH127 responded

Excelente customer service quick and easy answered all my questions and concerns. Would definitely recommend

Jun 04, 2026 -

Manly Honda responded

Thank you for being our customer and for sharing feedback - We value and appreciate you and your business! Best, Your Manly Honda Team

June 04, 2026

Great service! The service advisors were attentive, friendly, thorough, and professional and the mechanics and technicians were great as well. More

by THEBRANDS
Recommend Dealer
Yes
Employees Worked With
Lucia Lopez. She was awesome!
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Jun 04, 2026 -

Manly Honda responded

Thank you for being our customer and for sharing your feedback. We look forward to seeing you again! Best, Your Manly Honda Team!

May 31, 2026

it took them one week to get a new tire and they lost the hubcap More

by suzeldeer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Young
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May 28, 2026

Sonia was courteous and knowledgeable . She answered my concerns regarding the service and the recall. More

by GOODREAU.BETTY
Recommend Dealer
Yes
Employees Worked With
Sonia
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Jun 03, 2026 -

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to share your feedback. We truly appreciate your business and look forward to seeing you again! Your Manly Honda Team

May 28, 2026

very courteous, very thorough and honest I would highly recommend Manly Honda they did an excellent job More

by dthompson5
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Dunn
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Jun 03, 2026 -

Manly Honda responded

Thank you for choosing Manly Honda and for taking the time to share your feedback. We truly appreciate your business and look forward to seeing you again! Your Manly Honda Team

May 28, 2026

Lucy was nice and efficient. Nice waiting room good coffee. However, it would be nice if the dealer would provide shuttle service even for just across the freeway at no cost!! More

by FITKATZ
Recommend Dealer
Yes
Employees Worked With
Lucy
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May 28, 2026 -

FITKATZ responded

Lucy is wonderful! Helpful, kind and efficient! She "rocks'! However, I would like Manly Honda better if they would provide some kind of shuttle service at no charge. Other dealers do.

May 26, 2026

My car makes clicking sounds after my first service that were not there before Terrible More

by STEPHANIEMGREENSPAN
Recommend Dealer
No
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shyla Saxton
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May 26, 2026 -

Manly Honda responded

Hi STEPHANIEMGREENSPAN, Thank you for being our customer! I'd like to better understand what this clicking sound is that wasn't there before. Can I please get your six-digit repair number, located at the top of your invoice, or your best contact telephone number? We'd love to make it right. My name is Jose Rocha, Customer Experience Manager, and I can be reached at 707-535-1163 or email: jrocha@manlyauto.com Looking forward to working this out. Best, Jose Rocha

May 26, 2026

There was a tire pressure warning signal coming up every time my daughter started her Honda Civic 2012. This was not attended to on the first visit. (I paid $2000 for other check ups) I called in and was to More

by RICK EVANS
Recommend Dealer
No
Employees Worked With
Hiram Lopez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Lopez
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May 26, 2026 -

Manly Honda responded

HI Rick, Thank you for taking the time to share this feedback. I am incredibly sorry for the frustration and inconvenience this situation has caused you and your daughter. Driving back and forth multiple times over a single issue, especially after investing $2,000 in maintenance, is completely unacceptable, and I fully understand your disappointment. Our goal is to handle every concern thoroughly the first time, and it is clear we missed the mark here with both our communication regarding the TPMS system and our attention to detail with the promised car wash. We deeply value your business, and we don't want to lose you as a customer. My name is Jose Rocha, Customer Experience Manager, and I want to make this right for you. Could you please share the best phone number to reach you at, or your 6-digit repair order number? I would like to personally look into your invoice, speak with the advisor involved, and figure out how we can resolve this incomplete work for you. Warmest regards, Jose Rocha 707-535-1163 jrocha@manlyauto.com

May 26, 2026 -

Manly Honda responded

Hi Rick Evans, I am so sorry we missed the tire pressure light and the car wash during your daughter's initial visit, especially after you trusted us with a major $2,000 service. That is completely unacceptable, and I understand why you're disappointed with the incomplete work and the back-and-forth driving. We truly value your business and don't want to lose you as a customer. Our Service Drive Manager would like to speak with you directly to handle this and make things right. Can I please get the six-digit work order on top of your receipts and/or your best contact number? I'm in the office the rest of the week, after 9 am and until 5:30 pm. Thank you for being the best part of Manly Honda. Best, Jose Rocha Service Drive Manager 707-535-1163 jrocha@manlyauto.com

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