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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,764 Reviews

7,764 Reviews of Manly Honda - Service Center

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September 21, 2025

Efficient/helpful/friendly and so on. Highly recommend. Keep it up.good luck. Hope to see you again. More

by JOJOM123
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hiram Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Manly Honda responded

Thank you for being our customer and sharing your feedback; we sincerely appreciate it! Best regards, Your Manly Honda Team

September 19, 2025

Went in for a recall & got my vehicle back smelling like gasoline inside. I am sensitive to smell completely!! We let someone know & they “responded” generic & still have no got a real live person following More

by AAlexsurgailis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 19, 2025 -

Manly Honda responded

Hi AAlexsurgailis, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and the lingering gasoline smell in your vehicle. We understand entirely how concerning and uncomfortable that can be, especially for someone sensitive to smells. This is not the type of follow-up or care we want our guests to experience. We’d genuinely appreciate the chance to make this right and ensure your vehicle is properly inspected and taken care of. If you’re open to it, please reach out directly to me, Jose Rocha, Customer Experience Manager, and we’ll prioritize getting this resolved. Your feedback helps us improve, and we value the opportunity to earn back your trust. I left you a voice message earlier today. I can be reached at 707.535.1163 or jrocha@manlyauto.com. Warmest regards, Your Manly Honda Team!

September 19, 2025

Very kind person highly recommend super professional you need more personal like her. Always pending about me More

by JAVVIER_72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Manly Honda responded

Thank you for being our customer and sharing your feedback; we sincerely appreciate it! Best regards, Your Manly Honda Team

September 17, 2025

Great service provided each time , Petaluma constantly over charges when where service there we live there More

by Nmainaris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlo Verde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Manly Honda responded

Thank you for being our customer and sharing your feedback; we sincerely appreciate it! Best regards, Your Manly Honda Team

September 15, 2025

Great, smooth experience. Great staff. I've been coming to Manly Honda since 1987, they've never failed to go above and beyond. Amazing dealership. More

by April Meixsell
Recommend Dealer
Yes
Employees Worked With
John Lorence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lorence
September 13, 2025

They were very attentive. Gave me a time my car was going to be ready and was almost right on time was washed More

by GRANNYANN99
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure what their names were they all were nice
Sep 19, 2025 -

Manly Honda responded

Thank you for being our customer and sharing your feedback! We genuinely appreciate it. Best, Your manly Honda Team!

September 13, 2025

Sonia was great. Awesome customer service. Honda need more employees like her. Thank you Sonia for everything More

by ARANGOE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Manly Honda responded

Thank you for being our customer and sharing your feedback! We genuinely appreciate it. Best, Your manly Honda Team!

September 11, 2025

Service & dealer personnel worked closely together. Once I decided that repairing my older car wasn’t feasible, I was immediately contacted by sales personnel. More

by DBUROLA153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgard Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Manly Honda responded

Hi DBUROLA153, First of all, thank you for being our customer and sharing your feedback. It was a pleasure talking with you today and gathering important details on how we can improve. I understand that nothing is perfect and mistakes can happen, but what matters most is how we handle that mistakes. Congratulations on your new vehicle purchase, and we can't wait to see you in the service drive! If you ever need anything, my direct number is 707.535.1163 or you can email me at jrocha@manlyauto.com. Warmest regards, Your Manly Honda Team

Sep 12, 2025 -

DBUROLA153 responded

Thank you for reaching out & making sure that customers get outstanding service. I’m a loyal Honda CRV owner & hope to continue to get many years of great service.

September 11, 2025

Jose is a outstanding person to work with. He is so professional and always goes out of his to help us. He is always so knowledgeable. He's great! Manly Honda is also excellent. More

by forepete5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Broadway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

September 08, 2025

They handle a high volume of people with kindness and professionalism. I appreciate the video update of my car during service. The staff is easy to work with. Great customer service. Even on a busy Frida More

by LSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Manly Honda responded

Thank you for being our customer and for sharing feedback! We look forward to your future visits Best, Your Manly Honda Service Team!

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