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Manly Honda - Service Center

Santa Rosa, CA

4.6
7,684 Reviews

7,684 Reviews of Manly Honda - Service Center

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October 08, 2023

Thanks for great service! Everyone I spoke with made me feel welcome and heard. Thank you More

by CATHY.CUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2023

Easy experience and friendly service advisors made the process easy and delightful. Very knowledgeable about the information I was given More

by NICKSWITZER07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Ashby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Krupinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Rheude
October 07, 2023

Very good experience specially Carlos was very awesome n attentive n helpful even called n me day ahead to notify me about having a rental ready for me.awesome experience big thanks to Carlos More

by jassimattewal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
October 07, 2023

Service done in a timely manner. Respectful service department employee who explained service completed in an easy to understand manner. More

by PHARMLLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2023

Amy was quick, efficient, and proactive. She made sure that my requests were met and in a timely matter. More

by hatedmortals
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Manly Honda responded

We are so glad that you had a positive experience and happy that you chose Manly Honda! We look forward to your next visit and unit then. Your Manly Honda Team.❤️

October 06, 2023

I will say Jose Rocha Jr gave me excellent phone service. Let say it again he gave me EXCELLENT SERVICE ! Very clear , very balance by that l mean he’s professional and personal More

by gosuecb
Recommend Dealer
Yes
Employees Worked With
Jose Rocha Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Manly Honda responded

Thank you for being the best part of Manly Honda; we value you and your business! Thank you. Your Manly Honda Team

October 05, 2023

Shyla was great! My service took a very long time, but she kept me informed. More

by KELHUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Remollino, Jordan Rheude
Oct 05, 2023 -

Manly Honda responded

Thank you for the feedback; it means a lot. The additional feedback you provided during our phone call is priceless. I will share it with our team members and work to make it right. Thank you for being the best part of Manly Honda! Until next time. Your Manly Honda Team

October 04, 2023

They’re efficient but tend to tell you things need to be done that don’t necessarily. More

by ALPACA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Manly Honda responded

Hi ALPACAO, and good morning, Thank you very much for visiting Manly Honda. We greatly appreciate it. I have reviewed your survey results and would like suggestions on how we could have done better. You may contact me or me anytime at the dealership; email is also great. We apologize for not meeting your expectations and look forward to hearing from you. Thanks for being the best part of Manly Honda. Best, Jose Rocha Customer Experience Manager 707-535-1163 or jrochamanlyauto.com

October 01, 2023

They are very clean, they work fast and they do an amazing job servicing vehicles More

by sophon.hou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Carpenter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Manly Honda responded

We appreciate you, your business, and especially for choosing Manly Honda! Thank you for sharing feedback, and I'm so glad to hear of your positive experience. Until next time. Best, Your Manly Honda Team

September 30, 2023

Amazing service always ready to help and good pricing. Will always have me car serviced here More

by SANDIEGO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shyla Saxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Chavez Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sonia Abukweik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Vasquez, Danielle Jensen, Rebekah Jones
Oct 02, 2023 -

Manly Honda responded

Thank you for taking the time to share your recent service visit experience. It means a lot to us! Until next time. Your Manly Honda Team

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