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Maple Hill Auto Group
Kalamazoo, MI
5,069 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,069 reviews
December 24, 2020
I Got Into The Service Department In A Very Timely Fashion. Fast, Friendly, And Very Professional Service. Steve N. Is The Best! Treats You Like Family. Fashion. Fast, Friendly, And Very Professional Service. Steve N. Is The Best! Treats You Like Family. More
by BFLLJP
Verified CustomerEmployees Worked With
Steve Nutt
Helpful December 24, 2020
We were helped by Aaron Black. It was the best experience we have ever had. No pressure, extremely helpful. We will be using Aaron again and will recommend him to all. Thank you Aaron B! we have ever had. No pressure, extremely helpful. We will be using Aaron again and will recommend him to all. Thank you Aaron B! More
by UNCLEMIKEFRY
Employees Worked With
Aaron Black, Greg Vinstra
December 24, 2020
My car needed a new water pump after only 14,000 miles! It was out of warranty, but the team at Maple Hill worked with Audi USA to have Audi cover the repair. This was great and I am a happy Audi custome It was out of warranty, but the team at Maple Hill worked with Audi USA to have Audi cover the repair. This was great and I am a happy Audi customer. More
by RCGADWOOD
Employees Worked With
December 24, 2020
The service was really great and fast! The employees are very professional! I just really can recommend Maple Hill for anything, never have been disappointed. Thank you very much! very professional! I just really can recommend Maple Hill for anything, never have been disappointed. Thank you very much! More
by DAJEANHARRIS
December 23, 2020
We received excellent customer service that was completed very timely. I was able to secure a loaner vehicle last minute to allow my wife and I to complete some last minute errands. We will absolutely be b very timely. I was able to secure a loaner vehicle last minute to allow my wife and I to complete some last minute errands. We will absolutely be back for our next service appointment. More
by SCARLISLE
Employees Worked With
December 23, 2020
My purchasing a car at Maple Hill was 100% because of your stellar salesperson, Dempsy Blumen. He showed me a number of cars, listened carefully to my questions, gave careful, knowledgeable answers. H your stellar salesperson, Dempsy Blumen. He showed me a number of cars, listened carefully to my questions, gave careful, knowledgeable answers. He was very pleasant, professional, accommodating, punctual, low key, and a real gentleman. Thank you. More
by SALLYPLAIN
December 23, 2020
Responsive, courteous, fair pricing. Love the car. It was a very good experience. James was helpful throughout the sale, no pressure, and was knowledgeable about the vehicle. a very good experience. James was helpful throughout the sale, no pressure, and was knowledgeable about the vehicle. More
by PATWEIGHMAN
December 23, 2020
Aaron black was very helpful with our purchase of a new car. He made the transition from buying out a leased vehicle to purchasing of a new Hyundai Santa Fe smooth. I will be A returning customer of his. car. He made the transition from buying out a leased vehicle to purchasing of a new Hyundai Santa Fe smooth. I will be A returning customer of his. More
by Connie Nelson
Employees Worked With
Aaron Black , Greg Vinstra
December 23, 2020
Thank you so much for your customer service oriented staff. They are a joy to work with and appreciate their friendly communication. Very reliable and appreciate this staff. staff. They are a joy to work with and appreciate their friendly communication. Very reliable and appreciate this staff. More
by kbrady4
Employees Worked With
Steve Nutt
December 23, 2020
Very accommodating. I’m from out of town and realized I needed an oil change ASAP!! Maple Hill Auto got me right in the next day. Thank you!!! needed an oil change ASAP!! Maple Hill Auto got me right in the next day. Thank you!!! More
by CDVANDERSTELT
Employees Worked With
Amie Freeman
