Maple Hill Auto Group

Not worth the price I have always taken my vehicle to Maple Hill (although for some reason, they seemed to be under the impression that it was the first time they've seen I have always taken my vehicle to Maple Hill (although for some reason, they seemed to be under the impression that it was the first time they've seen my 2009 Forester - even though they've seen it many times). I brought the car in for an oil change, an exhaust check, and to diagnose an unusual noise. First of all, the diagnoses for the exhaust & odd noise were two separate charges of $125 each. $250 just to diagnose the problems. The noise was my rear brakes. I was told the pads & rotors needed to be replaced. Fine. About an hour later, they called to tell me a caliper also needed to be replaced. Did the mechanic NOT notice that originally, or did he damage the caliper himself? I have no way to know - so I agreed. Another $240. Multiple other repairs that were discovered during inspection. Total bill $1,257. The exhaust (after the $125 diagnosis) ended up requiring a full replacement of the pipe between the catalytic converter and the mufflers. Quoted $2,200. I didn't have $2,200 to spend at that point - so I declined. I took the car to a muffler/brake shop on my way home from Maple Hill. They gave me a FREE estimate (no $125 diagnosis charge) for just over $500. I know they won't be using OEM parts - but I could literally have that work done 4 times over - and still spend less than I would at Maple Hill. And lastly, some oil was apparently dripped on my heat shield during one of the repairs. I understand. It's not a big deal. They warned me about it when I picked up the car. But two days later, my car still smells like burning oil. So suffice it to say, I didn't have a very good experience with Maple Hill - and I would not recommend them. I do appreciate their thoroughness in their 19-point inspections - but I'm not sure that's worth the cost anymore. More

Great service This is my second VW diesel car and I have only taken both cars to Maple Hill. They have always been friendly and accommodating to my schedule when po This is my second VW diesel car and I have only taken both cars to Maple Hill. They have always been friendly and accommodating to my schedule when possible. Maple Hill VW Service Department have always given me their assessment and plan in an honest manner. More

I love this dealership! They are friendly, thorough and always ready to assist. I am thankful that a friend recommended leasing a Subaru. It is an added blessing to do business with the Maple Hill dealersh always ready to assist. I am thankful that a friend recommended leasing a Subaru. It is an added blessing to do business with the Maple Hill dealership. More

Surprising Experience Brought our Forester in for service. I was expecting a 3 to 4 hour wait but was pleasantly surprised when it was completed in about an hour. Brought our Forester in for service. I was expecting a 3 to 4 hour wait but was pleasantly surprised when it was completed in about an hour. More

Service Department and staff as usual, were very personable and accommodating. Kelsey was especially pleasant, and thoroughly provided me with service repair details...She is to be commended on her personable and accommodating. Kelsey was especially pleasant, and thoroughly provided me with service repair details...She is to be commended on her level of customer service. More

Had a coolant leak. Was experiencing a coolant leak which they were able to identify and fix in a timely manner with minimal necessary contact during this crazy Corona Vi Was experiencing a coolant leak which they were able to identify and fix in a timely manner with minimal necessary contact during this crazy Corona Virus time. More

awesome service Very professional service and courteous demeanor from its associate member.I trust the dealership and put my faith in there efforts to make my visit Very professional service and courteous demeanor from its associate member.I trust the dealership and put my faith in there efforts to make my visit there as enjoyable as can be. More

Tim and maple hill auto made our purchase the easiest vehicle purchase we have had in over 40 years of buying cars thank you tim vehicle purchase we have had in over 40 years of buying cars thank you tim More

Very pleasant experience brought our Forester in for a recall, I was told it would take about two hours, it was done in an hour and forty five minutes, car wash included brought our Forester in for a recall, I was told it would take about two hours, it was done in an hour and forty five minutes, car wash included More

130,000 service on Q5. The staff and experience are always excellent at Maple Hill. I would highly recommend (and have recommended) Maple Hill to anyone - quality people an The staff and experience are always excellent at Maple Hill. I would highly recommend (and have recommended) Maple Hill to anyone - quality people and service! More