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Mark Christopher Auto Center

Ontario, CA

4.4
9,049 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,049 reviews

January 29, 2023

Service department is awesome Brought my truck in for oil change the service was very prompt. More

by rblakeney1419
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 29, 2023

Salesman Jonathon Villa was absolutely outstanding with everything. After finding that the vehicle we were originally interested in wasn’t in the best condition, Jonathan took us around the lot to look at More

by mtmapes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathon Villa
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you so much for visiting us and for leaving such great feedback. I am so happy we could match you to the right vehicle and put you behind the wheel of your 22' Canyon Elevation. I hope to see you back for scheduled maintenance or anything else we can help you with! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2023

Dealership was professional. Took about an hour and a half to finally pick up the vehicle. More

by lsantillanjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Great service and customer friendly staff definitely recommend and will come back and get my services here More

by eddiehindu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Service is nice but mechanic xxxxed up my lug nuts…plural more than one ..16 out of 24 lugxxxxed. Most likely xxxxed up the thread as well Will take off later and examine. More

by lunacorie2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 28, 2023

Nobu at the Cadillac service department is always wonderful to deal with. He makes it easy to drop off your car, and as always very hospitable. More

by MCDL33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you for this great review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Mark Christopher Chevy solved my vehicle’s electrical issue! The service department made me feel at ease with updates on my truck and actually called me back when the parts arrived! Unlike other dealersh More

by a_cool_one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

I appreciate your kind words about our service team. Thank you for choosing Mark Christopher Auto Center for your vehicle needs. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Great team, did try their service in the past, and they are professional, this is my fourth truck from this dealership More

by MSAYEGH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 28, 2023

Completed work ahead of estimated time. Bravo! Tires rotated but inflated pressure was too high. Curteous staff. There were no donuts?? You really should wash the car out of appreciation an More

by MARKBETS2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 31, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 28, 2023

Tony was awesome! Great service! I will always call him when I need to moving forward. More

by Dunne2202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jan 31, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and I look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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