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Mark Christopher Auto Center

Ontario, CA

4.5
10,103 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,103 reviews

January 01, 2024

Salesman was very kind and professional, Enjoyed the experience with sales team will recommend this dealer to my Freinds More

by simonguerrero1990
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. I hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again, Simon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 01, 2024

Excellent customer service, we are very pleased with your service, definitely will be back in the future More

by cligonio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Mark Christopher Auto Center. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2024

They finished my service and even washed my car within a couple of hours. It was a quick pleasant experience. I was very pleased with them. More

by ehgoins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mark Christopher Auto Center responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2024

The person who helped me with my vehicle was very helpful and exceeded all expectations More

by sisnerosalbert3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Albert! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 31, 2023

Great service great customer care,very knowledgeable and good communication with service. Pleasure doing business with More

by MULISHAMANNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2023

I like the treatment that they gave the customer when they arrived right away they get to you and ask what you looking for. More

by alexandervasquez100.jv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone, Alexander. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 31, 2023

This I was our second purchase at Mark Christopher Auto Center in Ontario and they didn’t disappoint. More

by gabby_bailey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Armando Sales Dept, and Ceasar in Finance Dept.
Jan 03, 2024 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Gabby. I am very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 30, 2023

Didn't perform any work after two days. I took the car to take my wife to doctor's visit. More

by stansworld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 30, 2023

Regrettably, my experience with Mark Christopher Auto Group, particularly their Cadillac service, was disheartening. Entrusted my vehicle on mid December, only receiving it back two weeks later, the prol More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Mark Christopher Auto Center responded

Wendy, I take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 29, 2023

Jason was extremely professional and helpful. I highly recommend Mark Christopher to anyone looking for a new chevy or GMC vehicle. More

by cmchick14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jason was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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