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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,097 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,097 reviews

December 05, 2023

Outstanding customer support. . Armando in sales.. is very thoughtful and professional.. Larry in finance was one of the best in the business.. More

by shawn.jenkins41
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : larry lee
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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you for your review of our sales team, Shawn. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

Although I would like the buying process to go faster, this was one of my best truck buying experience. More

by PSI22653
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Mark Christopher Auto Center responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of customer service. It’s quite an accomplishment to hear that our team here at Mark Christopher Auto Center provided you with one of the best buying experience! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

Was a great experience. I was the bigger pain because we kept changing models for quotes. Thank you JT!!! More

by cplasting
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
JT Trimble
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 05, 2023

The service was good but when I got my car back I noticed my money was stolen. More

by nenet1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2023

Leslie was incredibly helpful in getting my car’s manufacturer defects taken care of. She was able to ensure all of my concerns were met and was also able to put me in a loaner vehicle that served th More

by linovaladao
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie and the manager in the detailing department. I didn’t get his name but please ask Leslie.
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Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2023

Did not feel like service department cared to resolve all of my issues. Better communication is needed and would be appreciated in the future. More

by 6Doreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario
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Dec 06, 2023 -

Mark Christopher Auto Center responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2023

Very satisfied with the service I will be back and give them an opportunity for my next purchase More

by route66fireprotection
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Batista
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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2023

Great, friendly service! Had to order part, my rep kept me informed at every step. More

by MTINONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2023

The customer service was outstanding, I was so pleased with the service I received from this dealership. They went above and beyond to help me find the perfect truck . More

by orodriguezsix
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
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Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 02, 2023

Everything that was needed to service my car was done without any complications or problems. My service rep, Nobu, took care of everything exceptionally well. More

by MISSPRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Dec 04, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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