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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

November 16, 2023

I would recommend a more welcoming environment, friendlier service. Same as you provide when I'm buying your stock. I was quoted a 2 hour wait, and waited and additional hour and a half. Your wait More

by fher03cas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not meet jeff
Nov 17, 2023 -

Mark Christopher Auto Center responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 16, 2023

The people I felt with were friendly and very knowledgeable. There was no up selling. They did what they said they would do. They also gave me a loaner when my truck was in for ceramic coat More

by mhays1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 15, 2023

Marlo was excellent to work with any very caring person. Also, Cesar was excellent to work with. I appreciate their services. More

by mcsniper67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 14, 2023

Great service all the time and will diffidently recommend friends and family for the location and service More

by dgroce83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Mark Christopher Auto Center responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 14, 2023

Very family friendly and welcoming! JC was great at getting us in and out of there as well as the rest of the team. More

by bperez565
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC
Nov 15, 2023 -

Mark Christopher Auto Center responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that JC assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 13, 2023

Clean dealership. .. From Greg to our Salesman JC and Finance guy Cesar were all very nice, attentive and knowledgeable! They did not make us feel rushed; It was a smoo More

by ean3lakers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar from finance and salesman JC
Nov 14, 2023 -

Mark Christopher Auto Center responded

I am pleased to hear that our team took care of you and that everything went very smoothly. Congratulations on your new ride! I hope to see you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 12, 2023

Really enjoyed dealing with entire staff at your location. Willie, Ray and Cesar were extremely professional. More

by dchavez213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie, Ray, Cesar
Nov 13, 2023 -

Mark Christopher Auto Center responded

Thank you for the glowing review of our team members! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 12, 2023

Omar was extremely helpful with the purchase of our car. He did what he could to get us into our dream car. He was honest and knowledgeable throughout the entire process. More

by danielledelariva
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Nov 14, 2023 -

Mark Christopher Auto Center responded

Danielle, I am ecstatic to hear you were able to purchase your new ride! At Mark Christopher Auto Center, we are always here to make your dreams come true and will be here to help when it’s time for service on your car. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 12, 2023

Car issue was resolved and I was given a few updates while car was being serviced More

by butros
Recommend Dealer
Yes
Employees Worked With
Jackie
Nov 14, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 12, 2023

He was friendly and answered all questions about the vehicle. Didn’t feel any pressure to buy. This is the second time buying a car in my life. The process seems to always be long, but this time was a l More

by KittyC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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