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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,184 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,184 reviews

December 05, 2023

The service was good but when I got my car back I noticed my money was stolen. More

by nenet1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Mark Christopher Auto Center responded

We’ve received your comments and are reviewing your feedback with our team. Please reach out to us directly as soon as possible so we can discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2023

Did not feel like service department cared to resolve all of my issues. Better communication is needed and would be appreciated in the future. More

by 6Doreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dario
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Dec 06, 2023 -

Mark Christopher Auto Center responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2023

Very satisfied with the service I will be back and give them an opportunity for my next purchase More

by route66fireprotection
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Batista
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Dec 06, 2023 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 04, 2023

Leslie was incredibly helpful in getting my car’s manufacturer defects taken care of. She was able to ensure all of my concerns were met and was also able to put me in a loaner vehicle that served th More

by linovaladao
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie and the manager in the detailing department. I didn’t get his name but please ask Leslie.
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Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2023

Great, friendly service! Had to order part, my rep kept me informed at every step. More

by MTINONT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 03, 2023

The customer service was outstanding, I was so pleased with the service I received from this dealership. They went above and beyond to help me find the perfect truck . More

by orodriguezsix
Recommend Dealer
Yes
Employees Worked With
Mike Rodriguez
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Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 02, 2023

Love this dealership! Everyone’s awesome and so helpful! Never going anywhere else to shop! More

by PHERSONMICHAEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 02, 2023

Excellent service and always VIP treatment and they great you with a smile all the time!! More

by Happy Customer!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and I am so thankful that your time with us was well spent. Please feel free to reach out to me with any questions or future auto needs, as we are always here to help. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

December 02, 2023

Everything that was needed to service my car was done without any complications or problems. My service rep, Nobu, took care of everything exceptionally well. More

by MISSPRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu
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Dec 04, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

December 01, 2023

gREAT SELECTION, WILLY WAS AWESOME, ABLE TO MAKE DESL, NICE & COURTIOSE TREATMENT, DEAL WAS GREAT More

by quickresponse11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
WILLY MEJIA
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Dec 04, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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