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Mark Christopher Auto Center

Ontario, CA

4.5
10,092 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,092 reviews

October 14, 2023

Armando has helped multiple times to set up my truck as has the service Department More

by J.TOMCZYSZYN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Peters, Anthony Garrido
Oct 17, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Apr 17, 2024 -

J.TOMCZYSZYN responded

My experience with the Service Dept was great and efficent

October 14, 2023

Reasonable, courteous, respectful and appreciative of returning buyers. I have done business with Mark Christopher Auto Center for 20 years and I have no expectation to change my choice. Thank you for More

by B_CHARLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2023 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and I truly value your business. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 13, 2023

Whenever I take it one of my work trucks, it takes at least three days before they even check to see what is wrong with it then another 3 to 4 days to attempt to repair and then within a week. I still ha More

by BEN81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Oct 16, 2023 -

Mark Christopher Auto Center responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 13, 2023

I recently leased a Chevrolet Equinox from Mark Christopher's and my experience was beyond awesome. More

by david_pcrepair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rami Mahroom
Oct 13, 2023 -

Mark Christopher Auto Center responded

David, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your leasing experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with their vehicle. We look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 12, 2023

Very clean location. Pleasant staff and accomodating. Good service. Nobu was especially pleasant to work with. He kept me well informed regarding the parts I needed for More

by JGREENVEND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Mark Christopher Auto Center responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 11, 2023

I loved the dealership before COVID. Now it seems to lack great customer service. There is one person who I trust going to who takes care of my car and communicates everything to me. Av More

by ARBARRETT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AVO Anjin
Oct 13, 2023 -

Mark Christopher Auto Center responded

Thank you for providing this feedback about your experience at Mark Christopher Auto Center. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to me at your earliest convenience, as I would love to know where we can improve. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 09, 2023

Great customer skills and knowledgeable! We had our two little girls with us and he was very patient and sweet with them as well. More

by rasconj097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 09, 2023

Best experience with Willy Mejia, my husband and son came in just to look at a 2023 Chevrolet Silverado that we loved and ended up purchasing the same day, Willy was so helpful, he was so humble, his knowled More

by lome92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! I appreciate the feedback and am pleased that your experience with Willy was so positive. We do our best to make sure all of our customers leave with the right vehicle and I am glad that you're enjoying yours. I look forward to seeing you again. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 09, 2023

I showed up before the showroom opened on a Sunday morning and Armando was nice enough to come help me out. He was knowledgeable, professional and educated me on the different trims and options on th More

by chad82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alazar
Oct 11, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Chad! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 09, 2023

Honest review I was disappointed. From the moment I bought my 2023 traverse it’s been one issue after the other . I was offered a full Tanaka of gas by buying my vehicle not provided More

by jaimeguevara20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Mark Christopher Auto Center responded

Customer satisfaction is one of our main priorities, and it seems as if we did not meet your expectations, Jaime. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff or I can do to fix your experience, please do not hesitate to reach out to me directly. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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