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Mark Christopher Auto Center

Ontario, CA

4.5
10,141 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,141 reviews

October 02, 2023

Alex was amazing. He was patient and very helpful. He made the experience good. He was very knowledgeable on the vehicle. More

by steven_valenzuela87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
Oct 04, 2023 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Steven! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

October 02, 2023

I recently came to Mark Christopher Auto Center I was told that my car would have to break completely down in order for my car to be repaired, I was sent back out on the road being a danger to myself More

by camero144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2023

Everyone was pretty friendly and seem to do well and they recommended me a place for my windshield as well which is fine. I wish they would’ve been more specific about the oil used. More

by MR.DANIELMARKSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

I appreciate you for letting others know about your experience, Daniel! Please don't hesitate to reach out to me if you would like to further discuss your visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2023

Very pleased with their service. Greg Thulemeyer was great to work with. Professional. We will be purchasing from them again. More

by Brian@butlerjustice.com
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Thulemeyer
Oct 03, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone, Brian. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 01, 2023

Kayla Cliff was awesome. Purchased vehicle from out of state and she was great to work with. Excellent communication, very responsive, and everything went smoothly. More

by jeff.jackson092
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Cliff
Oct 03, 2023 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Jeff! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 30, 2023

Terrible service. Car delivered dirty and without gas. Management said they would address and has yet to follow-through. More

by brianplittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Hess
3.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

Brian, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 30, 2023

Thank you to Jeff Rizzi, Ray and the rest of the Mark Christopher team for their prompted service of my vehicle. I was able to get my issues resolved and in a timely manner. I appreciate your help and th More

by LP4056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 29, 2023

Joel did a fantastic job at showing us the inventory at Mark Christopher Auto Center and offered us a test drive as well. We had been to 5 other dealers and it was like pulling teeth to get help and was ne More

by SoCal Sauna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Khoury
Oct 02, 2023 -

Mark Christopher Auto Center responded

Thank you so much for this fantastic review, and congratulations on your new car! We appreciate you taking the time to share your experience and for allowing Joel, Ray and our team to show you the Mark Christopher Auto Center difference! If you should have any questions regarding your new vehicle, please don’t hesitate to reach out! Otherwise I wish you miles of happy driving! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2023

Great service, our sales man understood what I wanted and needed. Showed me exactly that. He wasn't pushy, broke down the paperwork which did not make me feel overly by it. More

by LILYLOPEZ1982
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Click and Cesar
Sep 29, 2023 -

Mark Christopher Auto Center responded

Lily, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 28, 2023

Finance man was rude and was getting frustrated, we could of taken our business else where but the salesman was very professional and very kind. The financial man did not know how to act professional and you More

by yesenia0404
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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