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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,094 reviews

July 05, 2024

Was checked immediately for the first time in many visits. My service advisor, Julie Escobar, was super helpful and efficient and provided excellent comunication. Very pleased with this visit and hope More

by CHRIS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Jul 08, 2024 -

Mark Christopher Auto Center responded

Thank you so much for choosing Mark Christopher Auto Center and for taking the time to share your positive experience, Chris! We're delighted to hear that Julie provided you with top-notch service. We'll be sure to pass along your kind words. Looking forward to welcoming you back on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 05, 2024

Relaxed, friendly and professional. Overall I really enjoyed my experience of lease at this dealership. Will recommend to my friend. More

by johnwlee111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2024 -

Mark Christopher Auto Center responded

Thank you for the 5-star review, John! We are thrilled to hear that you had a relaxed, friendly, and professional experience leasing with us at Mark Christopher Auto Center. Your recommendation means a lot to us, and we look forward to assisting you and your friends in the future. See you next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 05, 2024

Robert was amazing, Robert’s customer service was outstanding during our transaction, he is so knowledgeable about cars. He worked hard to make sure I got that Lexus!!! My 21 year old son Landin came More

by gigi22161
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Garcia
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Jul 08, 2024 -

Mark Christopher Auto Center responded

Thank you, Gina & Landin, for your fantastic 5-star review of Mark Christopher Auto Center! We are thrilled to hear about Robert's exceptional customer service and how he went above and beyond to ensure you were well taken care of during your transaction. Robert truly is an invaluable member of our team, and we appreciate your kind words about his dedication and passion for his work. We look forward to assisting you again in the future. Thank you for choosing Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 04, 2024

Mark Christopher has very good service in a like the salesman very good service. and finance very good service More

by juanbautre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis casquete
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Jul 05, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! We appreciate your positive feedback about our sales and finance team. We strive to provide excellent service, and we're delighted to hear that you had a great experience. We look forward to helping you again in the future. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 02, 2024

Really appreciate the time they take to sit down and go over numbers and not just plug it in computer just really tried to work with you like in the old school days More

by gigi.baro32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Casquete
Report | Print
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for your kind words and for recognizing our personalized approach at Mark Christopher Auto Center, Gigi. We're thrilled to hear about your positive experience with us. We look forward to seeing you next time. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

The service team did good job, they tried to fix my radio, but the issue is still there. More

by 90xudong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback about your experience with the service team at Mark Christopher Auto Center. We appreciate your acknowledgment of their efforts to fix the issue with your radio. If you have any further concerns or would like us to take another look, please don't hesitate to reach out to me directly. We value your feedback and hope to have the opportunity to assist you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2024

Armando was not available to discuss or help. I went to dealership without an appointment so I can't blame much on him. More

by Muhammad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rodriguez
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Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback, Muhammad. We are disappointed to hear we were unable to assist you. Please reach out to me directly to discuss this in greater detail. We appreciate your understanding and hope to have the opportunity to assist you fully in the future at Mark Christopher Auto Center. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

Jason was great! Did the best he could and we made it work! Customer service was 10/10 I would definitely buy another vehicle with him. More

by sceja21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for the 5-star review! We're thrilled that you had a 10/10 customer service experience with us. Looking forward to assisting you with your next vehicle purchase! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

The dealership made the purchase a Smooth transaction. Alex Sarabia made the sales process amazing and when I was in finance Osama Fakhouri explained everything correctly and it only made sense to buy war More

by YFAKHOURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your recent purchase! We are thrilled to hear that Alex and Osama provided you with exceptional service during the sales and finance process. We appreciate your feedback and are glad you had a wonderful experience. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

July 01, 2024

Great service and communication throughout the process. Thanks Julie for always taking care of my vehicle, More

by dchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Jul 03, 2024 -

Mark Christopher Auto Center responded

Thank you for the positive feedback! We're delighted to hear about your great experience with us at Mark Christopher Auto Center. We appreciate your kind words and will be sure to share your compliments with Julie. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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