Mark Christopher Auto Center

He kept me informed! ! He was able to get the part order and was able to complete the job!! He is a good person to work with!! ! He was able to get the part order and was able to complete the job!! He is a good person to work with!! More

Bought truck new here, had issues with purchasing. When I scheduled service I made appointment, arrived on time and there were 12 cars in front of myself. Service person went from car-to-car completin When I scheduled service I made appointment, arrived on time and there were 12 cars in front of myself. Service person went from car-to-car completing paperwork. Went they got to my car they returned to office. I waited several minutes then went to service department and was told I had appointment with Tony. Tony wasn't there at the time and another person wrote up my service ticket. I waited four hours for oil change first service. I was standing outside when a service person approached me and asked my name, I was told car was completed two hours earlier and they sent text message to my phone. I do not have cell phone!,They sent message to my home number on file instead of walking to waiting area to locate myself. Need paging system to notify when service is complete or ask if phone number on file cell or home number is correct. More

Really good costumer service. He was really accurate on delivery date. Great at explaining everything He was really accurate on delivery date. Great at explaining everything More

Anthony showed me all the information about the touch screen. Where to go for any other information that I need! Very nice truck !’ screen. Where to go for any other information that I need! Very nice truck !’ More

Your mechanic could not find my problem so he did not fix. Not Happy with your mechanic. fix. Not Happy with your mechanic. More

Honest. Responsive and did exactly what they said they would and more. Also we're not pushy and was able to do the deal without the pressure that usually com Responsive and did exactly what they said they would and more. Also we're not pushy and was able to do the deal without the pressure that usually comes with buying a car. Excellent process. Excellent group of individuals would highly recommend More

Brought my 2015 Escalade in because of a strange noise. They said it was for certain either 1 or 2 things making the noise. We spent over $6,000 replacing those 2 things. The noise still occurred after s They said it was for certain either 1 or 2 things making the noise. We spent over $6,000 replacing those 2 things. The noise still occurred after spending all that money. We were VERY upset, to say the least. However, when I took my car back in and told them the noise was still there they said they would work on it until they found the problem. And they did. They (Jose & his guys) spent a week taking apart and putting my Escalade back together until the noise stopped. They said they didn't exactly know what it was that was making the noise, which is unfortunate if other customers have the same issue, but whatever they did made the noise stop. I am happy and grateful for that but not happy that we had to spend loads of money replacing items that didn't need to be replaced. However, because of all the money we had spent in the beginning, they did not charge us for the work that lead to fixing the noise. I am happy the noise is gone. More

Friendly staff and a clean waiting area. My appointment time was met and I didn’t have to wait too long to get my vehicle back. My appointment time was met and I didn’t have to wait too long to get my vehicle back. More

We leased a vehicle from you three years ago, we ask that all the paperwork be ready before we got up there. It wasn’t, we ended up having to drive around to go get something to eat to keep us busy for three all the paperwork be ready before we got up there. It wasn’t, we ended up having to drive around to go get something to eat to keep us busy for three hours, while everything got prepared. We didn’t even get out of there until after 11 o’clock at night. Three years later, we went to go and purchase that leased vehicle And called her head gave all of her information for the credit so the applications could be ready and we just had to go there and sign. Nothing was done. We had to sit there for over an hour when we were told that everything would have already been ready for us. More

Customer service is always on point. It helps when the employees recognize you and treat you like an “old friend”. Amenities for those of us that choose to wait for our car’s to be servi It helps when the employees recognize you and treat you like an “old friend”. Amenities for those of us that choose to wait for our car’s to be service. More