Mark Christopher Auto Center

Very bad customer service. I brought my car in on Saturday for an oil change. I told the advisor (who was rushing me and would not answer my questions) that my car door would I brought my car in on Saturday for an oil change. I told the advisor (who was rushing me and would not answer my questions) that my car door would not open on one side. I asked him that I wanted to change my batter in my remote. He said go to the parts department. The guy in the parts department was rude and lazy talking to another cashier while I’m standing there , he was not paying attention and put the battery in wrong. No one to told him to do this. To make a long story short, when I left the dealership, I went to the bank and what do you know, my remote was not working period. I then waste my Saturday morning and went back to the dealership and the manager was being rude too. Anyway, he said to bring it back on Monday and he will have a technician check it out. Take I took time off from work and Ed the technician said I needed a new battery, which I had got on SATURDAY!!!! I told the manager on Saturday to take my new battery out and put the water lid one back in the remote. What a waste of time, I bought two cars from Mark Christopher, in June I will go to another caddy dealership to get my retirement car. I spent way to much more neu thete iver tge years!! No diversity at the work force and another customer was saying the same and bad customer service has gotten. I truly believe my speedometer was rigged my car. My speed odometer was working fine. More

I was shopping around for a 2500 Denali and got my best price at Mark Christopher travelled from San Diego to purchase it and will always keep going back to them. Awesome staff and very friendly. price at Mark Christopher travelled from San Diego to purchase it and will always keep going back to them. Awesome staff and very friendly. More

It’s unfortunate that most there lied and made promises that were not fulfilled. Jeff Rizza sent a generic message expressing phony regard but did not contact me. I’ve replied to his email twice however he that were not fulfilled. Jeff Rizza sent a generic message expressing phony regard but did not contact me. I’ve replied to his email twice however he has not reached out. I will not be returning to Mark Christopher Cadillac for anything. More

This dealership is great to buy from they are very helpful and make sure you are very satisfied with your purchase I recommend them highly helpful and make sure you are very satisfied with your purchase I recommend them highly More

Saved me a few bucks. Would recommend to friends and relatives.Will work with them again Would recommend to friends and relatives.Will work with them again More

Took 5 hours for a oil change and the person that helped us didn't really care I'm going to go a another deal because of this us didn't really care I'm going to go a another deal because of this More

Friendly and knowledgeable service rep. Vehicle was in in out as promised. Pleasure doing business. Vehicle was in in out as promised. Pleasure doing business. More

I enjoy there customer service they was able to get my oil changed within an hour so I didn't have to spend morning waiting thank you. oil changed within an hour so I didn't have to spend morning waiting thank you. More

Professional services! Excellent quality of work done in a timely manner. We appreciate the attention done Excellent quality of work done in a timely manner. We appreciate the attention done More

Staff was attentive knowledgeable and friendly. I will be back to purchase my next vehicle I will be back to purchase my next vehicle More