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Mark Christopher Auto Center

Ontario, CA

4.6
10,670 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,672 reviews

November 26, 2025

Very easy to work with, Joe took care of all the us. The process was fast and we got a good deal. More

by lalot88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that you found it easy to work with us and that Joe provided you with excellent service during your visit to Mark Christopher Auto Center. We're glad the process was fast and that you secured a great deal. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 26, 2025

Robert Garcia handled the entire process very professionally. I used CostCo pricing and Robert explained the program and benefits. Following the sale, Robert walked me through the on-line registr More

by aherda11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear about your positive experience with Robert Garcia at Mark Christopher Auto Center. It's great to know that he was able to provide you with a concise and informative transaction while accommodating your schedule. We appreciate your feedback and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 26, 2025

The team at Mark Christopher goes above and beyond to achieve great customer service! Much appreciated More

by spankyjdh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! I'm thrilled to hear that our team at Mark Christopher Auto Center went above and beyond to provide you with great customer service. Your appreciation means a lot to us, and we look forward to serving you again in the future! Lloyd Beardsley, General Manager lbeardsley@markchristopher.com

November 25, 2025

Bryan Morales really assisted us throughout the entire process. He was honest and sincere. He really cared that we were satisfied with our purchase. More

by MREL55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I am thrilled to hear that Bryan provided you with such great assistance and that you felt cared for during your purchase. At Mark Christopher Auto Center, we strive to ensure our customers are satisfied, and it’s encouraging to know that we met your expectations. We look forward to seeing you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 25, 2025

Good customer service sales representatives are very good and they are always helpful and friendly More

by martinparracoria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words, Martin! I am delighted to hear that you found our sales representatives at Mark Christopher Auto Center to be helpful and friendly. We strive to provide excellent customer service, and your feedback truly motivates us. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 24, 2025

Super easy, straight to the point, no cutting corners straight business Extremely friendly and helpful More

by adrianvee19
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ho
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Adrian! I'm thrilled to hear that you found the experience at Mark Christopher Auto Center to be straightforward and friendly. Our team strives to provide excellent service, and your feedback is greatly appreciated. We look forward to welcoming you back in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 24, 2025

Horrible service, I waited 5 hours for a oil change! and wanted to charge me $595.00 to correct a problem, where I went to Pep Boys for the same corrections for $168.00 ! More

by r562fern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chelsea Jose
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand your frustration regarding the wait time for your oil change and the pricing discrepancies you encountered. I appreciate your feedback as it helps us improve our services at Mark Christopher Auto Center. Please reach out to me directly to discuss your concerns further. Your satisfaction is important to us, and we hope to have the opportunity to assist you better in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2025

Everyone at Mark Christopher were a pleasure to deal with. Buying a car in the past had been painful but not this time. Anthonny was a real pleasure!!!! More

by scook11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Mark Christopher Auto Center was enjoyable and that Anthony made a positive impact on your car-buying journey. I appreciate your feedback, and we look forward to assisting you in the future. Enjoy your new car! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

November 23, 2025

I would give 5 star to the service advisor. Has able to help my family out resolve the problem. Thank you. Chris. Coming back you’re service advisor. More

by Yv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Alvarez
Nov 24, 2025 -

Mark Christopher Auto Center responded

Thank you for your review! I'm glad to hear that our service advisor was able to assist your family in resolving the problem. Your feedback is appreciated, and we look forward to welcoming you back to Mark Christopher Auto Center for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2025

My recent experience was HORRIBLE ! You keeping my vehicle for a week for an hour repair really makes the GMC experience just like owning a FORD! the new policy changes for service are More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Fletes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience, Pete. I understand that timely service is a key part of the vehicle ownership experience. Your feedback provides valuable insight into how service processes are experienced by customers at Mark Christopher Auto Center. If you’d like to discuss your visit further or provide additional details, please feel free to contact me directly. I’d welcome the opportunity to review your experience and answer any questions you may have. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932