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Mark Christopher Auto Center
Ontario, CA
10,884 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,884 reviews
February 05, 2026
José Encino made the whole process smooth, ensuring I felt comfortable throughout. The customer service was top-notch, and I'll be returning!” felt comfortable throughout. The customer service was top-notch, and I'll be returning!” More
by pvtransports49
Verified CustomerEmployees Worked With
February 05, 2026
The actual service was perfect. It’s just that you had my car all day and the GPS system is not fixed nor do you have a timeframe when the parts will be in, very disappointed in tha It’s just that you had my car all day and the GPS system is not fixed nor do you have a timeframe when the parts will be in, very disappointed in that I purchased a car that I haven’t been able to use the system now for about seven months. More
by dellab11
Employees Worked With
Other Employees :
JC, JC was great in assisting me when I first purchased my car
February 04, 2026
It was very difficult to get in touch with Mr. Javier. Even after the manager assured me he would follow up with me the next morning, I never received a response. I am not pleased with the level o Javier. Even after the manager assured me he would follow up with me the next morning, I never received a response. I am not pleased with the level of customer service provided. More
by valleyvistaconstruction
Employees Worked With
February 04, 2026
I was very happy that they were finally able to fix the problem with the brakes problem with the brakes More
by MEMARTINEZ575
February 04, 2026
Every visit was great. Rami was patient, followed up without being pushy, and helped accommodate everything we were looking for while we were deciding which vehicle we want Rami was patient, followed up without being pushy, and helped accommodate everything we were looking for while we were deciding which vehicle we wanted to go with. Additionally, the finance department was friendly, worked with us, and found a sweet spot for us with the various warranties. More
by bowdbeal
February 03, 2026
Mark Christopher was a one stop shop. I came in looking for a Silverado, but ended up leaving with a Sierra. Great customer service! I came in looking for a Silverado, but ended up leaving with a Sierra. Great customer service! More
by huero221
February 03, 2026
GREAT customer service and always ensures my car is ready for pick up in a timely. for pick up in a timely. More
by CONTACTVINCEV28
February 03, 2026
Excellent customer service. Was greeted by every employee. Armando helped me find a car that fit my needs and my budget. He ensured me that he would take care of me even though Was greeted by every employee. Armando helped me find a car that fit my needs and my budget. He ensured me that he would take care of me even though I was doubtful. He kept his word. Me and my family feel very blessed to have our new vehicle. More
by tammiterrell
February 02, 2026
Excellent customer service. Chelsea Jose is the best services advisor. I'm happy with the services Chelsea Jose is the best services advisor. I'm happy with the services More
by ALONSOCUARO
Employees Worked With
February 02, 2026
Although I was not able to get the exact deal that I wanted, because of circumstances out of my control, Jose Enciso certainly worked hard at trying. He was calm, informative, entertaining, personable, wanted, because of circumstances out of my control, Jose Enciso certainly worked hard at trying. He was calm, informative, entertaining, personable, and a pleasure to work with. I've been a loyal customer since 2013, and a loyal customer I shall remain! I have always received excellent customer service at Mark Christopher Auto Center! More
by daniellecalhoun77
Employees Worked With
