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Mark Christopher Auto Center

Ontario, CA

4.5
10,118 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,118 reviews

May 16, 2025

I went in for Costco Auto buying program but they never disclosed the Costco pricing sheet to me. More

by Wonder.maravilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mario Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio Duenas - 5 STARS!
May 17, 2025 -

Mark Christopher Auto Center responded

Thank you for your feedback. I understand your concern regarding the Costco pricing sheet, and I appreciate you bringing this to our attention. At Mark Christopher Auto Center, we strive to ensure all customers have a transparent experience. Please feel free to reach out to me directly, and I would be happy to discuss this matter further. I look forward to assisting you. Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 16, 2025

Jackie Klosky has always been great. I always come back to this dealership because of her ability to get me in and out quickly. This time was different. The tech took 3 hours to change m More

by brendafin1120
Service Time
Recommend Dealer
No
Employees Worked With
Jackie Klosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your continued trust in Mark Christopher Auto Center and your feedback is important to us. I'm glad to hear that you have had positive interactions in the past, but I understand your frustration regarding the wait time for your oil change and tire rotation this visit. Your concerns about the delay in getting your keys and the service speed have been noted. We strive for efficiency and customer satisfaction. Please feel free to reach out to me directly so we can address this further. We hope to provide you with a better experience on your next visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 16, 2025

Mario was cordial, pleasant and knowledgeable. He was rushed because of other circumstances. we had trouble with the military confirmation code that my wife worked on for 2 hours. He did try to More

by FRANK1234@rocketmail.com
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Anthonny Farfan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Abdelmesseh
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025 -

Mark Christopher Auto Center responded

Thank you, Frank, for taking the time to share your experience with Mark Christopher Auto Center. I appreciate your detailed feedback about the delivery process, including your interaction with Mario. It’s great to hear that he was cordial and knowledgeable, even under pressure. We understand that having to juggle multiple customers can create challenges, and we value your insight regarding the need for improved support during busy times. We’re glad to know that after your conversation with our internet director, you felt satisfied with the explanation regarding the financing terms. Your feedback is crucial as we continually strive to enhance our services. If you have further concerns or need assistance, please don’t hesitate to reach out. Enjoy your new car, and we look forward to seeing you again for your follow-up appointment! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 15, 2025

Took my car in for oil change and breaks. First class service and same day I got my car. Fast service More

by boxer3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobu Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear you had a first-class experience with your oil change and brake service at Mark Christopher Auto Center. Our team strives to provide fast and efficient service, so it's great to know we met your expectations. We look forward to seeing you again for your next service! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 14, 2025

Mark Christopher Auto center everyone was super helpful and friendly in answering any questions I had towards the vehicle I was purchasing More

by nikkotalavera1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Villa.
May 14, 2025 -

Mark Christopher Auto Center responded

Thank you for your kind words! We're thrilled to hear that everyone at Mark Christopher Auto Center was helpful and friendly while assisting you with your vehicle purchase. We appreciate your feedback and look forward to seeing you again for your future automotive needs! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 14, 2025

The salesmen Gilbert was great. He was very helpful and responsive to our phone calls. He was also very knowledgeable and helped with setting up our new Cadillac. More

by laura60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert
May 14, 2025 -

Mark Christopher Auto Center responded

Thank you, Laura, for your wonderful review! We’re thrilled to hear that Gilbert provided you with great service and was helpful in setting up your new Cadillac. At Mark Christopher Auto Center, we pride ourselves on our knowledgeable staff and responsive communication. We appreciate your support and hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 14, 2025

Very pleased with their service. They understood what I wanted and help me and I’m Very happy with my new car. More

by Alfredo_martinez16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Sánchez
May 14, 2025 -

Mark Christopher Auto Center responded

Thank you, Alfredo! We appreciate your kind words and are thrilled to hear that you’re happy with your new car. At Mark Christopher Auto Center, we strive to understand our customers' needs, and it's wonderful to know we were able to assist you. We hope to see you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 14, 2025

Hello, the car buying service here is very good. I am very satisfied and will recommend my friends to buy cars here. Thank you More

by yuxi79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our car buying service at Mark Christopher Auto Center. Your satisfaction means a lot to us, and we appreciate your recommendations to your friends. We look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 13, 2025

Nick was great. Stayed over 3 hours after they were already closed so we can get our new car. He explained all the features in my car. More

by cambron.denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mark Christopher Auto Center responded

Thank you, Denise! I appreciate your feedback about your experience with Nick at Mark Christopher Auto Center. It's great to hear that you were pleased with our service and that Nick could help you with your new car. We look forward to seeing you again soon! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

May 13, 2025

I just purchased the new EV Silverado from Mark Christopher Auto Center, and I couldn’t be happier with the experience. Ozzy made the entire process smooth and stress-free. I traded in my 2023 GMC More

by Ozzy R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! We're thrilled to hear that you're enjoying your new EV Silverado and that Ozzy provided you with a smooth and stress-free experience at Mark Christopher Auto Center. Your satisfaction is our top priority, and it's great to know that Ozzy's knowledge and professionalism made such a positive impact. We appreciate your recommendation and look forward to assisting you in the future. Enjoy your new vehicle! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932