
Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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The service was great in and out quick the sales man was helpful and good attitude. helpful and good attitude. More
2nd try to repair a problem failed. No curtesy ride, no loaner, no repair. Service agent says the radio static and high pitch is due to the radio station on both channels. I am not sati No curtesy ride, no loaner, no repair. Service agent says the radio static and high pitch is due to the radio station on both channels. I am not satisfied and will try again. I drive many cars and listen to the same two channels in the same area and NEVER have a problem. More
Terrible experience. . They way they conduct themselves during the purchasing process is disappointing to say the least. They treated me as if I were stupid essentially. E . They way they conduct themselves during the purchasing process is disappointing to say the least. They treated me as if I were stupid essentially. Every time I would request information or hard numbers they would revert to discussing payment amounts. Your trying to sell me multiple products (gap, extended warranty, other extras) what is the xxxx price?! Why do you keep discussing payment?! Additionally, although this tactic my be legal it is immoral and potentially a huge waste of time.. this part infuriated me.. once your are finally presented with some final numbers to look at.. you’ll notice they tack on an “aftermarket” charge to your final sale.. this amount is additional to your already pre-negotiated and agreed upon price!! What the heck!!? Yes so essentially they charge you extras ( in my case it was some GPS crap, supposedly ) and never bothered to mention it prior! Wth! This should be illegal but unfortunately it’s not. The fact they do this.. and more importantly they way they do it is extremely upsetting, it’s very deceiving. I had them remove this charge and i purchased the vehicle still.. but honestly I should have walked away from this deal. I will never consider purchasing a vehicle from mark christopher again. More
The service consultant was very friendly and efficient. The waiting area is very clean and provides coffees, teas and water. My car was ready as promised in about 1.5 hours. The waiting area is very clean and provides coffees, teas and water. My car was ready as promised in about 1.5 hours. More
My vehicle was misdiagnosed with an oil leak and oil pressure switch and I am truly disappointed! They overcharged me a quote for $800 and I got my other mechanic to look at it and found out there was n pressure switch and I am truly disappointed! They overcharged me a quote for $800 and I got my other mechanic to look at it and found out there was nothing wrong with my car, just the oil filter was loose. My car hasn't leaked and runs beautiful after my old mechanic fixed it with no charge. Wow makes me wonder of all things I've already paid for if I was truly serviced honestly. Some integrity questioned. 🤔 More
They were on-time in the service area and everything was nice and clean and everyone was friendly and encourages nice and clean and everyone was friendly and encourages More
Once again, the service dept. took great care of me. Jeff Rizzi, the service manager, made it fast and easy to get an important problem solved. Julie, my advisor, is a friendly fa took great care of me. Jeff Rizzi, the service manager, made it fast and easy to get an important problem solved. Julie, my advisor, is a friendly face, and a true professional. Sometimes, the dealer is the best option. This was one of those times More
Joel was very helpful and answered all the questions we had. Very nice and clean dealership, everyone was helpful .Great experience and will shop there again. had. Very nice and clean dealership, everyone was helpful .Great experience and will shop there again. More