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Mark Christopher Auto Center

Ontario, CA

4.4
9,049 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,049 reviews

February 17, 2022

Mark Christopher Auto Center handled both of our Chevy bolt battery issues with speed and efficiency. We were in and out in just at a day for each vehicle. They were pleasant and and friendly to deal with More

by girlsonlymom0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Feb 17, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2022

I brought my car in for to diagnose check engine light and airbag light. I was charged $165 to diagnose the issue for each of the light coming on. I paid over $300 just for the diagnosis. I just bought th More

by VERO4350
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Feb 25, 2022 -

Mark Christopher Auto Center responded

I appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2022

The salesman was great and me and my friend bought 2 trucks the same day More

by Bobby.Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Mark Christopher Auto Center responded

Bobby, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 17, 2022

Ray and Jeff the manager are Great! Service a little slow for oil changes even with appt. But they do good work! More

by stevie_kennedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray service rep
Feb 22, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 17, 2022

I think my salesman did a great job and help me with with with all my questions Answer very good More

by ALBERERTOSANDOVAL52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Matt Torres
Feb 22, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 16, 2022

I thought our salesman Anthony was very polite and kind he allowed me to look at what I wish to purchase and pretty much left me alone to decide what I wanted but also was very informative and explained ev More

by noe.hipolito74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 16, 2022

Service was great and I did not have to wait as long as I expected. More

by Melissa.cairo02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2022

They don’t know what they are doing. I have been there 4 times for the same problem! More

by MRSAMADOR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No comment
Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2022

Awesome experience Will always use this place. Mr. Peters always makes sure my vehicle needs are met each time. More

by corettafaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. R. Peters
Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 16, 2022

My experience was very pleasant the employees were very pleasant and I didn't have to wait 3 hours for oil change this time. More

by PHILA3579
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Waters, Matt Torres
Feb 17, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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