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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,186 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,186 reviews

August 11, 2022

Very helpful and explained everything to me. Work was completed in less time than originally expected. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Aug 15, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 11, 2022

The service was very horrible and Unprofessional I had to have my tow to another dealership More

by Calgsr
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric
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Aug 15, 2022 -

Mark Christopher Auto Center responded

Calgsr, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2022

First time taking my car here and was very satisfied with my visit. Friendly staff. More

by Estellaa1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Report | Print
Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 10, 2022

Avo is fantastic got it done on time will be back for the next service More

by fakhouri00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Aug 11, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 09, 2022

The staff is very friendly and helpful. They always make the car buying process as easy as possible! More

by monkeyhipsandrice21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2022

I recently purchased a truck but it came with the door not aligned. They tried fixing it but they made it worse. More

by martin diaz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ozzy
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Aug 10, 2022 -

Mark Christopher Auto Center responded

Martin, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Mark Christopher Auto Center does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2022

Excellent attitudes from all associates. Everyone actually expressed their a willingness to make the customer happy. More

by MaryJo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Destiny
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Aug 10, 2022 -

Mark Christopher Auto Center responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2022

Ripoff ck engine light not fixed $770 paid return saleperson say no charge paid $300 more ck engine lightbattery More

by Baaree6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Torres
Report | Print
Aug 12, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2022

All the people I have had contact with were very attentive, helpful and courtesies. All positive at this time. More

by Gmgterrazas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Aug 10, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2022

Good service and short time for waiting . I like they supply spare car when I dropped the car off for repair. More

by jianyiqiaoql
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Aug 10, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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