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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,109 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,109 reviews

June 24, 2022

Very helpful and great service just takes so long for oil change but I happy More

by Navatoots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service advisor
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Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for this review! I really appreciate your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2022

There's nothing good, they've lied, double charged and wrote a letter of apology to me.. More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in service dept ...awesome Guy.. Very helpful And gets things done.
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Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 24, 2022

Slow service seems disorganized not enough seating for everyone and being a first time Cadillac owner and having my first service was never told when I made an appointment that the Cadillac service is clo More

by Oldmetal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jun 28, 2022 -

Mark Christopher Auto Center responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2022

Did the oil change and kooked at my auto stop feature in 2 hours. Perfect! More

by JMBLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write such great feedback! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 24, 2022

Great customer service. I went for oil change and they got my car done swiftly. More

by jergreen07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jun 28, 2022 -

Mark Christopher Auto Center responded

Thank you for the kind words! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2022

They are easy to do business with and provide exceptional customer service. Thank you for your help. More

by ermilouribejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Report | Print
Jun 27, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2022

Thank you for the great deal on the 2022 GMC Sierra Denali. JJ was a great salesman. More

by whizkid355
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 23, 2022

I didn’t get to the freeway and my truck was saying to add windshield washer fluid!!! Isn’t topping off fluids part of a oil change? More

by kljenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
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Jun 24, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 23, 2022

Awesome experience working with Luis! Great company to work with! Will do business with them again. More

by sanquez5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Casquete
Report | Print
Jun 27, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

June 22, 2022

Juan got me checked quickly and called me back in no time at all. Truck sounds and runs great. More

by izzy.blanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jun 24, 2022 -

Mark Christopher Auto Center responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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