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Mark Christopher Auto Center

Ontario, CA

4.6
10,217 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,217 reviews

July 13, 2022

Close to my house, parts back ordered, hope they can get them soon. Need my car. More

by acnotw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 15, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 13, 2022

Staff is friendly, courteous and always willing to help. I enjoy having my vehicle serviced at Mark Christopher. More

by GJOHN_425
Recommend Dealer
Yes
Employees Worked With
Avo Ijinian
Jul 15, 2022 -

Mark Christopher Auto Center responded

Thanks for your perfect review, GJOHN_425! We're glad to hear that our team was friendly, courteous, and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 13, 2022

My car is very very important to me and my well being they did a great job. More

by rpattersonb10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 15, 2022 -

Mark Christopher Auto Center responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2022

Joe Gonzalez was great in helping me purchase my vehicle. From start to finish, he was attentive and was willing to push for the best deal. More

by BOBBYSORDERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 12, 2022

The wait to check in was short and I’m sure they completed my oil change competently. However, the customer service was lacking. I felt rushed and was repeatedly cut off when trying to ask questions More

by Cpaciulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jul 18, 2022 -

Mark Christopher Auto Center responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 12, 2022

Very happy with the warranty work just performed on my Cadillac. They provided a loaner while the work was being done which made this situation far less of an inconvenience. More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan in Service
Jul 14, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2022

They had what we were looking for and definitely helped out a veteran!! Much appreciated!! I will definitely come back when I make another purchase because they made me and my family feel welcomed!! More

by josezp83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
Jul 13, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write such great feedback! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 11, 2022

Alex has been helping us get into a car for the past decade. Always professional, honest, and transparent. He will get you in a GM where you will be satisfied and happy. More

by glennleonor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 11, 2022

False promises, negligent supervisors and poor communication. Would never purchase from this dealer again. Worst service I have ever received. More

by Review
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Cagey, Anthony Garrido
Jul 15, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 11, 2022

Jerry and Sam are the best. Worked with me to get what the car I wanted at the payments I wanted. Definitely recommend them when buying or leasing More

by HOLMES1184
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Peña
Jul 13, 2022 -

Mark Christopher Auto Center responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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