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Mark Christopher Auto Center

Ontario, CA

4.5
10,094 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,094 reviews

April 12, 2022

Sold me a 50k car with a broken A/C l. I was naïve enough to believe them when they said I just needed to drive it more to get cold. They kept the car for three weeks and scratch the hood More

by AMARTINEZARTESIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Apr 22, 2022 -

Mark Christopher Auto Center responded

We appreciate hearing about your recent visit. Our priority here at Mark Christopher Auto Center is to ensure that every customer leaves our dealership with a great experience. I would love to speak with you further on the matter. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 12, 2022

Alex Sarabia was outstanding and would recommend to all of our friends and family. He was extremely thorough from start to finish. His work ethic showed through. This is our second vehicle purchase from Ma More

by BENNETT95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Apr 14, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 12, 2022

Mala, me entregaron mi troca con un golpe y no se isieron responsables mui mal servicio More

by Atlas_akslmatiz
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No los recuerdo, Matt Torres
Apr 22, 2022 -

Mark Christopher Auto Center responded

Esta no es la experiencia que queremos generar. Por favor communiquese con nosotros para solucionarla juntos. Sinceramente, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

April 11, 2022

It was a easy check in experience, when I left my truck for service and oil change. They had the work done in just a couple of hours, very professional. More

by CHUCK.SLONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 11, 2022

great help in me purchasing a new truck . alex was awesome very helpful and professional would recommend him to my friends if they want to buy a truck More

by HERN1300
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mark Christopher Auto Center responded

We cannot thank you enough for your wonderful review of Mark Christopher Auto Center and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 11, 2022

Arrived on time for my 8am apt. Was told the wait was roughly 2hrs, agreed and waited. After numerous inquiry for updates, on the 3rd hour i see my vehicle barely being driven into More

by tondgr8rt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric 6268255369
Apr 22, 2022 -

Mark Christopher Auto Center responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Apr 22, 2022 -

tondgr8rt responded

What would you like to discuss?

April 11, 2022

Went in and test drove. Got the price I wanted! Signed, got out. No hassle. More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 10, 2022

Excelente servicio de parte de Gerry Pena y el equipo de ventas, todo muy bien explicado, muchas gracias. More

by rafaelcarre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey
Apr 12, 2022 -

Mark Christopher Auto Center responded

Gracias por sus comentarios. Sinceramente, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 10, 2022

I like that Mr nobu help me, but I didn't like that my car was not finished when he told me I had to miss work one day because of that I was not happy. More

by gushernandez12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Apr 12, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

April 10, 2022

Absolutely love Mark Christopher! They made the car buying process quick and painless!! JT (Jonathan Trimble) answered my questions truthfully, quickly and with confidence. He address More

by Miranda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Jonathan Trimble
Apr 12, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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