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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
10,741 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,741 reviews

May 14, 2022

Courteous, professional, friendly, no pressure, did their best to make a purchase that would be happy for each of us. More

by don80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2022

So far, they are one of the BEST and FRIENDLIEST I have had the pleasure if doing business with...not to mention the fastest. More

by tresa.perkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DARIO, Matt Torres
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May 13, 2022 -

tresa.perkins responded

Thank you so very much

May 13, 2022

Great service as always thank you Avo for everything you have done thanks again so much. More

by BRIANFEJLEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avedis Injian
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May 17, 2022 -

Mark Christopher Auto Center responded

We appreciate your input, Brian. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2022

I had a great experience with the service department from start to finish. I was taken care of quickly & efficiently. Thank you, Erik! More

by YLOPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik in the service department
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May 17, 2022 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2022

Ok dropped my truck for diagnostic and the service was excellent the mechanic I have nothing to say he was excellent to explain me the problem More

by abyrodriguez3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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May 17, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2022

Your service manager Juan Fletes is one of the best in the business. His knowledge of the dealership and customer service is awesome . More

by Backfire3602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes. Service Dept.
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May 17, 2022 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2022

i had to contact the supervisor when no one would pick up in service for 6 hrs straight. he told me I should have been calling a service advisor’s cell number to get through. he did help me get in the next d More

by teriawad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
juan F
Report | Print
May 17, 2022 -

Mark Christopher Auto Center responded

Teria, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

May 13, 2022

Rather slow to answer the phone (long hold times), but extremely communicative and helpful once on the line. They even share text alerts! More

by Service Recipient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan, Service Department
Report | Print
May 17, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 13, 2022

Thank you so much for doing a good job. I am very happy with your service. More

by EMCREALTYMORTGAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Tony Catalano, Matt Torres
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May 17, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

May 12, 2022

Juan Fletes was very helpful, and got the Job done. Thank you very much for all of your assistance we are completely satisfied. More

by PERCYFONTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Report | Print
May 16, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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