Mark Christopher Auto Center

Cesar was extremely helpful and knowledgeable from the Cesar was extremely helpful and knowledgeable from the first point of contact over the phone. When we walked in, the woman at the front desk was welc Cesar was extremely helpful and knowledgeable from the first point of contact over the phone. When we walked in, the woman at the front desk was welcoming and promptly let Cesar know we arrived for our appointment. We were able to test drive a Traverse and loved how it drove. The features were explained and shown and we knew this was the right vehicle for my family. Each person we came in contact with was warm and welcoming. Thank you for a wonderful experience! More

Mark Christopher has a welcoming & clean atmosphere like no other. I’d like to thank Lloyd ,Jerry & Sam for there amazing customer service & answering all my question, this purchase was smooth & stress free no other. I’d like to thank Lloyd ,Jerry & Sam for there amazing customer service & answering all my question, this purchase was smooth & stress free. Thanks again for making me feel confident about my first big purchase. I love my new 2022 Chevy Trailblazer. This was an experience Ill never forget. More

Second time taking our car in for service, both times associates were not friendly. After purchasing a brand new suv here, we only received one free oil change, after being told something different. Cash associates were not friendly. After purchasing a brand new suv here, we only received one free oil change, after being told something different. Cashiers always nice More

Overpriced labor charges, service advisors that are not familiar or having knowledge with the fixes needing to be done on vehicles is unacceptable. Communication with the customer is key on details on work familiar or having knowledge with the fixes needing to be done on vehicles is unacceptable. Communication with the customer is key on details on work needed to be performed. More

Right off the bat the person checking me in was rude with me. I made an appointment at 12 I waited 4 hrs just for an oil change and tire rotation. The person checking me in never told me it was estimated 4 h me. I made an appointment at 12 I waited 4 hrs just for an oil change and tire rotation. The person checking me in never told me it was estimated 4 hrs if he told me that. Would left and came another time but the person checking me in made it seem like that was my fault smh. More

We appreciate getting in on time and adding on an extra service so we didn't have to make another trip service so we didn't have to make another trip More

I have been coming to this dealership for my service for years Juan is my service advisor. He tells me the truth unlike some other dealerships that just lie to you because service advisors get paid on commi years Juan is my service advisor. He tells me the truth unlike some other dealerships that just lie to you because service advisors get paid on commission. I get it but Juan tells the truth if I really need the service he will tell me if I can go a little longer he will tell me. I wouldn't go to anyone else. The service from him is excellent I've never had any problems with my vehicle and I will continue to go there. More

Everyone is professional and treat you like family. The process to purchase our new vehicle was seem less and enjoyable. Great experienced workers. Will go back for our next vehicle. process to purchase our new vehicle was seem less and enjoyable. Great experienced workers. Will go back for our next vehicle. More

Amazing Dearlership it’s our 2nd vehicle.Customer Amazing Dearlership it’s our 2nd vehicle. Customer service Outstanding. Only dealer with multiple 2022 vehicles. Amazing Dearlership it’s our 2nd vehicle. Customer service Outstanding. Only dealer with multiple 2022 vehicles. More

Dropped of my truck at 9am Monday morning for an oil change & warranty replacement of brake pads. Setvice Advisor called me at 4pm and said he needed to keep my truck until the next day. No problem. Ne change & warranty replacement of brake pads. Setvice Advisor called me at 4pm and said he needed to keep my truck until the next day. No problem. Never called me on Tuesday to give me a status report. I called on Wednesday morning. I was told truck would be done that day. No call, so I just showed up at 4pm. Service advisor Looked at computer and told me oil change is done, and they are working on the brakes right now.. wrong,, I showed him the vehicle locate function in the Chevrolet app. The truck was in the parking garage. He said they need to keep the truck overnight again for the brakes. No, I need to go to work. Took truck home. Looked at oil, it was not changed. Looked under the truck; same old filter. Took next day off work due to low oil life remaining and I don't want to be blamed for an engine issue from old oil if I drive jt all day. Came back to dealer, now on day 4. Service manager apologized for issues and said computer does NOT show oil change done. 4 hours later, free oil change and new brakes. Could have done it in my driveway in half the time. Sorry, won't be back. More