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Mark Christopher Auto Center

Ontario, CA

4.6
10,256 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,256 reviews

January 05, 2022

It turns out fine. They had the car. I signed the paperwork. A couple of weeks later I got the car. There wasn't much to say. Thank you More

by jhsanderssales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Villalobos
Jan 07, 2022 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Mark Christopher Auto Center. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 04, 2022

I would normally give 5 stars on every level for Mark Christopher Cadillac! But now that Cadillacs Service Dept. is paired with Chevrolet and all others, Service wait times are way too long. I had an app More

by PIZZAGIO0320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu. Cadillac Service , Gerald Waters
Jan 06, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 04, 2022

My Service Rep Erik Silva was attemtive when it comes to my need he set my appointment right away and was fast and efficient..good job Mark -Christopher.. More

by Mnabapo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Silva
Jan 06, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 04, 2022

They were really prom and really respectful and getting my truck back to me on the proper time thank you Mark Christopher More

by Tommygunplasering
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jan 06, 2022 -

Mark Christopher Auto Center responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 04, 2022

Joke to make appointment. For an oil change and recall it took 6.5 hrs. I also told the guy to change my in cabin filters and air filter and after the 6.5hrs. They called to ask me if I wanted them chang More

by spkthemse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Reyna
Jan 07, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience at Mark Christopher Auto Center. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 03, 2022

I came in at early morning 7 AM left before 12 noon,but my service consultant are very helpful and Jeff Rizzi. More

by Edlou55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abo at service
Jan 06, 2022 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 03, 2022

This is the BEST experience ever! I love that nobody was being pushy and treated me with total respect. Alex in sales and Larry in finance did an amazing job taking care of all my needs. They truly went abo More

by LACFIGGAZ94ST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee, Larry 5 Stars
Jan 05, 2022 -

Mark Christopher Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 03, 2022

JULIE Escobar, is the nicest person I have ever met, she's so respectful ALWAYS! More

by iamworthy12x12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIE Escobar
Jan 06, 2022 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2022

Jackie is the best svc rep. She kept me informed Sam also was fast in finding me another extension to my warranty . That team in Ontario is great! More

by Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie in svc
Jan 02, 2022 -

Star responded

Post my review

Jan 05, 2022 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 01, 2022

Promo and good service with smile. Service person promised completion time snd delivered on time More

by mkpatel00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 05, 2022 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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