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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.5
10,061 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,061 reviews

November 24, 2021

Todo muy vien muy buen trabajo megustto cuando teresivieron gracias portando estoy muy contento por todo More

by arreola67.ap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Nov 29, 2021 -

Mark Christopher Auto Center responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2021

Great team!! Johnny was very helpful kind, relatable and easy to work with. My family and I have now bought 4 cars from here now. More

by Rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 23, 2021

We had a great experience purchasing our new Buick with the help and knowledge of Salesman Ozzie Rubio. The whole process went smoothly with the help of Ozzie and Finance Manager Sam Fakhouri. Great deale More

by MURILLOM20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman Ozzy Rubio
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Nov 29, 2021 -

Mark Christopher Auto Center responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 23, 2021

This service team always gets the job done quickly. I have been using Mark Christopher for many years. More

by amshepherd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 29, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 23, 2021

Disappointed with no shuttle service and they did not wash my car. Not a good thing More

by AAACONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NOBU WAS AND IS ALWAYS GREAT. , Matt Torres
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Nov 29, 2021 -

Mark Christopher Auto Center responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2021

Good service and friendly employees, had a great experience and they mad the whole experience painless More

by FELCOV83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
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Nov 23, 2021 -

Mark Christopher Auto Center responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 22, 2021

Mark Christopher is where I bring my car for service I feel satisfied That they will do the job right by my car. More

by Verify
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2021 -

Mark Christopher Auto Center responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 22, 2021

Mr. Lopez was an excellent sales person he went above and beyond to help us get the vehicle we were looking for and we are very satisfied with our purchase More

by JOHN@JJTELECOMELECTRICINC.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edmundo Lopez
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Nov 24, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

November 21, 2021

I went in without an appt. because I had a concern and Cadillac recommended I go there. They checked it out and reassured me. More

by mariacramer2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jackie
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Nov 23, 2021 -

Mark Christopher Auto Center responded

Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

November 21, 2021

I had to wait over 5 hours for a transmission service that should have taken maybe an hour. Unacceptable! More

by Shanon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
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Nov 24, 2021 -

Mark Christopher Auto Center responded

Shanon, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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