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Mark Christopher Auto Center

Ontario, CA

4.6
10,217 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,217 reviews

October 20, 2021

Service check in was prompt waiting area was clean and comfortable service agent was professional and welcoming. Truck service was complete sooner that estimated time. More

by JOEL44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Excellent service ! Especially Avo ! Excellent service , people, company , dealership and also parts Dept Ruben ..it’s just amazing More

by tedpunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo in service , Ruben in Parts , Vincenzo Catalano, Tony Catalano
Oct 20, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Mario was amazing and so helpful with finding me the perfect car. So glad I got to work with Mario. More

by ASHLEYWHITMAN84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

The service dept did not fix the problem again. Still have exhaust coming from vents inside the car. More

by gunnjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
October 20, 2021

Excellent customer service. Everyone was very helpful and friendly. I had the brakes fixed and the oil changed and my car is running great! Thank you! More

by EMILIAH2000
Recommend Dealer
Yes
Employees Worked With
Juan
Oct 22, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

October 20, 2021

Working with Edy was very pleasurable and Edys boss was helpful in the purchase. The finance part was clear and complete. More

by DVESENZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edy Lopez
Oct 22, 2021 -

Mark Christopher Auto Center responded

We love hearing about customers who have a great experience at Mark Christopher Auto Center and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

I found my GMC Sierra AT4 at Mark Christopher Ontario. It was a great experience working with Bryan Morales. More

by achaaban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

I was taken advantage of. The finance department lied to me. I have tried to work it out but I cannot get anyone to get back to me. This is the first of many more reviews to come. More

by MRROY3264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
October 20, 2021

Gilbert Gonzales provided courteous, professional and efficient customer service. What closed the deal was his transparency and honesty. More

by raul.pena27@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gonzales
Oct 20, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Communication was poor, all via texts. Service department closed on Saturday. Service department closes at 5pm. Most people work until 5pm. Additional repairs discovered but not clearly explained (via text). More

by aq043
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dealt with texts
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