Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,141 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,141 reviews

August 10, 2021

I have done all my services at Mark Christopher. Nobu is my rep and has always treated me well regarding my Cadillac CTS-V. He has made all my visits pleasant and has always gotten my car back to me on time More

by 24julestee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Aug 13, 2021 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 10, 2021

I was very pleased with Alfonso Jofre. All the process was fast and professional. The contract was explained very detailed. I was offered the best price. More

by HH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Jofre
Aug 11, 2021 -

HH responded

Yes

Aug 13, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2021

We buy all of our cars from your dealership. We love Greg Hess and will continue to refer to him all of our family! Thankyou More

by K-MAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edy Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mark Christopher Auto Center responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 08, 2021

This was my time at Mark Christopher Auto Center. The service was great and good customer service. I will return for Auto repair. K.C More

by karencoats73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Mark Christopher Auto Center responded

We appreciate the kind words, Karen. We look forward to seeing you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2021

Service was done:Asked tech for wheel repair(nick in center of rim.No info.Go pay cashier only.?Would have liked a caring answer. More

by ppaulinep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Pauline! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2021

Tires were not rotated, picture was taken prior of servicing of tire pressure and all were the same when picked up. I was offered $50 off however I feel they should’ve taken my vehicle back and rotate More

by DARLENE.REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia
Aug 11, 2021 -

Mark Christopher Auto Center responded

Darlene, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2021

My check engine light was on, the issue was fixed but is now an issue again a week in half later - my light is on again. This issue keeps coming up and has yet to have a permanent fix. I have been dealing More

by foxxee12002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu D.
Aug 11, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 08, 2021

The service was exceptional. The fact that I didn’t have an appointment didn’t stop them from completing my service in a timely manner. More

by logandad1
Recommend Dealer
Yes
Employees Worked With
Didn’t catch name
Aug 11, 2021 -

Mark Christopher Auto Center responded

Logan, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2021

Alvo made the service easy. I look forward to working with him again. I appreciated his time to explain the process and helping me get my car back. Thanks for your help. More

by Jasmine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvo
Aug 11, 2021 -

Mark Christopher Auto Center responded

Hi Jasmine, and thank you for this great review! We're happy to hear that Alvo took care of you! They are a great asset and we appreciate all that they do. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 07, 2021

The staff was very friendly and helpful. The prices for the cars are reasonable compared to other dealership. And they work with you to make you get the car you want. More

by SMITHTYSHE7860
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Carey
Aug 11, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

...
546
...