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Mark Christopher Auto Center

Ontario, CA

4.5
10,143 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,143 reviews

August 04, 2021

Class dealership with an excellent Service Center. Worked with Matt, the Manager, but I apologize for not getting the names of others that I interacted with. More

by jaimeel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos, Matt Torres
Aug 09, 2021 -

Mark Christopher Auto Center responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2021

Professionalism is the takeaway I feel after leaving there. The service department was efficient and I felt comfortable there . This will be my new service department. More

by udellsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Aug 05, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2021

I bought the the warranty that comes with a rental car if my car has a issue. My sun roof was giving problems 2 days after purchase . I took it to get repaired and they said no rental car for you today. I be More

by TOMHEARD72
Recommend Dealer
No
Employees Worked With
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us, Tom. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2021

Thanks to Jerry I have the car that I really love and with all his help that my son says he's the man lol More

by Anatrujillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 06, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this review. We are pleased to hear that Jerry was able to provide an efficient and overall positive experience. Please come see us for any future needs. We hope to be of service to you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 03, 2021

Really bad service, I dropped off my vehicle on Friday 8:00 am and after calling 3 times nobody helped me. My car stay at the dealer all weekend and nobody at least give me a call to explain what was wron More

by jamaro1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dario
Aug 10, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience.

August 03, 2021

Everything was quick and easy and professional. I was able to complete my credit applications online and get approved prior to showing up to purchase the truck I was looking for More

by DALESFENCING
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Aug 06, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 03, 2021

Very organized, lot of people to help u that what I like nothing beats a chevy chevy ride or die chevy get a chevy chevy More

by Eric
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2021 -

Mark Christopher Auto Center responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2021

Been taking our Buick's here for 2 years now. Service Advisor Julie has been the best so far. Appreciate the outstanding assistance from Jeff & Matt for their help in resolving issues. More

by Supert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Escobar , Matt Torres
Aug 06, 2021 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your time spent with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 03, 2021

I had an appointment for 8:30 and still waited 90 minutes for them to disable for the lock and trunk sensor to open by foot. More

by ghacham87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 07, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2021

I had an appointment but I waited in my car for over 30 minutes before someone came to talk to me. I was there for a recall and no one came to explain to me what they did. The service guy didn’t even come More

by Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure because no one talked to me except a woman greeted me when I got to service dept
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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