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Mark Christopher Auto Center

Ontario, CA

4.5
10,134 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,134 reviews

August 02, 2021

I had an appointment but I waited in my car for over 30 minutes before someone came to talk to me. I was there for a recall and no one came to explain to me what they did. The service guy didn’t even come More

by Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure because no one talked to me except a woman greeted me when I got to service dept
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 02, 2021

Great Service, Very Helpful and helped me out because of my time constraints. Very happy with this dealership and Why I keep coming back year after year More

by Michael TOUHEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Hess, Mike Cagey, Gerald Waters
Aug 05, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 02, 2021

T H E Y H A V E G R E A T S E R V IC E F O R Y O U More

by Toks8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 05, 2021 -

Mark Christopher Auto Center responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 02, 2021

Very helpful people 👏Jeff was very patient with us Very helpful people 👏 Jeff was very patient with us great service. I would definitely recommend someone to this dealership. They have alot of nice s More

by BARAJASRAUL88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincenzo Catalano
Aug 05, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

August 01, 2021

Got something all over my truck driver side wiped off with rags didn’t wash smeared all over side in happy about itshould washed truck not good More

by Arnoldmckee53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 03, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review, Arnold. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2021

Friendly helpful prompt always good service never had any problems with vehicle always knowledgeable and in timely manner vehicle is always returned clean very professional More

by dgandara7600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2021

Eric went above and beyond to help us and get our truck back on the road. Best Customer Service I have ever had from a car dealership. More

by JMNOTARIANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 04, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

August 01, 2021

Mark Christopher is my goto dealership. I’m always greeted when I arrive. All the salesman treat me like family, they always have what I’m looking for and I’m out of finance quickly. I will recommen More

by brandonelias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 31, 2021

The service department at Mark Christopher is excellent. The service is always great. Juan was friendly and very helpful as usual. I won’t go anywhere else. More

by Mcgklan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Aug 10, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 31, 2021

Muy buen todo muy amables el señor Alfonso , nos atendió muy bien muy comprensible y atento en nuestras decisiones muy buena persona y habla español sobre todo ! Gracias More

by SUSYRUBIO1285
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfonso jofre, Mike Cagey, Gerald Waters
Aug 04, 2021 -

Mark Christopher Auto Center responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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