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Mark Christopher Auto Center
Ontario, CA
10,061 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 10,062 reviews
Verified Customer
December 02, 2024
Rami was very helpful when I first pulled up to look for a traverse didn't push to sell but showed me what I wanted to see. And also showed what you had in stock took my number and stayed in contact when I a traverse didn't push to sell but showed me what I wanted to see. And also showed what you had in stock took my number and stayed in contact when I returned the following week. Was always answering questions even after I bought. Would definitely recommend friends and family to him. More
by sosajohnny
Employees Worked With
Rami Mahroom
December 02, 2024
I went in for an engine replacement. Chelsi in the Service department agent was a great communicator. She kept me informed with accurate information. She also advocated for me to have a Chelsi in the Service department agent was a great communicator. She kept me informed with accurate information. She also advocated for me to have a loaner vehicle while my Escalade was being repaired, which went smoothly. The only issue I had was the wait time from the time I went to the cahier to pick up my vehicle. I waited about 30min and that's without a wash More
by LOUIS20
Employees Worked With
Chelsi, Service Dept
December 02, 2024
We drove out to pick up our vehicle, and it was not ready. JT was nice and professional, but I was annoyed to have wasted a trip out there when we could have signed the paperwork when they dropped off ready. JT was nice and professional, but I was annoyed to have wasted a trip out there when we could have signed the paperwork when they dropped off the vehicle. Also, while I was there, the bathroom that I used was out of hand soap. JT said it had been out for weeks, but there was no signage indicating the soap was out and to use the other bathroom. As a result, I had to wait 10 minutes for someone to leave the other bathroom just to wash my hands. We then had to wait 10 days for JT to send us the final paperwork because it was not provided when the vehicle was dropped off. More
by alexandra.nunez
Employees Worked With
December 01, 2024
Thank you Chelsey you are awesome. Thank you for taking care of my truck and the problems I had with the radio. Thank you for taking care of my truck and the problems I had with the radio. More
by JESSCOFF5
December 01, 2024
Great friendly kind would go back to them to purchase a car again profesional pelople car again profesional pelople More
by patt143143
Employees Worked With
December 01, 2024
Great customer care by JC! He was patient and listened to my questions and concerns. It was the best car experience I’ve ever had. He was patient and listened to my questions and concerns. It was the best car experience I’ve ever had. More
by simoneb63
Employees Worked With
