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Mark Christopher Auto Center

Ontario, CA

4.5
10,121 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,121 reviews

March 23, 2021

Good people. I was satisfied with their overall performance. It seemed like the pricing could have been more flexible but it is what it is. More

by DAVISSPORT63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters, Frank Villalobos, Gil Gonzalez
Mar 24, 2021 -

Mark Christopher Auto Center responded

Davis, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 23, 2021

After getting the run around at a dealership far away, Joe the sales representative was awesome. He worked hard to get me a truck at fair price. More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Joe and the rest of the Mark Christopher Auto Center team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 22, 2021

I have a 2010 Tahoe that Chev issued a safety recall. I called Mark Christopher Dealership to schedule an Appointment. I was scheduled within two days. The completed the recall ani was able to pick up may More

by jerry.scorsatto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ray 5 Stars
Mar 22, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words, Jerry. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 22, 2021

John Click was a really nice gentleman and helped me out greatly. I was slightly put off by the almost two hour wait to get my new car detailed and delivered. The sales manager was even very apologetic and More

by DMZ4HIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Click
Mar 24, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 22, 2021

Pleasant experience and a very helpful and friendly staff. I got what I wanted and am happy about my decision to go to Mark Christopher Auto Center. More

by bobram70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Noble
Mar 24, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 21, 2021

Total lack of communication from the service advisor. We have serviced cars there for the past 7 years and never had a problem till now. More

by Soldier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Klosky
Mar 22, 2021 -

Mark Christopher Auto Center responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

I had a recall notice for my 2008 Chevy Silverado. JULIE made an appointment for me . Julie was great. She provided fast and friendly service. The repair was performed on the same day that I dropped off my More

by Stevemc760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JULIE
Mar 22, 2021 -

Mark Christopher Auto Center responded

Steve, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

Work was done well, took longer than expected considering had first appointment time of the day. Star reduced because my truck was damaged, dent to driver front fender of my Colorado, while in dealership car More

by rob.white1510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 22, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Rob! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 21, 2021

Extremely professional. Overall great experience. Joe G is the man to see. He greeted us right away and made us feel at home. Took the time to show us all the amenities. More

by Rick G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Mark Christopher Auto Center responded

Rick, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 21, 2021

The service was excellent & we are very grateful for honoring the replacement air bag due to Takata recall! Thank you to all at Mark Christopher!! More

by Darcisparkle77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 22, 2021 -

Mark Christopher Auto Center responded

We appreciate your kind words, Darci. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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