Back

Mark Christopher Auto Center

Ontario, CA

4.5
10,123 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
Contact Dealership

2131 E Convention Center Way

Ontario, CA

91764

Directions

By Type

Showing 10,124 reviews

March 11, 2021

Great job overall. My only complaint was that I was told the service would take an hour by the scheduler when I came in I found that the service would take 2-3 hours. So I had to leave and come back in agai More

by marioandjoanna
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure of the gentleman's name but he was professional.
Mar 12, 2021 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Mario and Joanna! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 11, 2021

They always have great products at a fair price. Excellent sales rep Robert. The truck was exactly what our crews needed. The updated technology helps More

by mark.marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Torres
Mar 12, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 11, 2021

Bought a ram truck off them about a month ago first mistake buying a ram from a Chevy dealership from the start the trucks be a headache from from only having the truck two weeks and the front exhaust More

by JACOB.RODRIGUEZ43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince , Matt Torres
Mar 12, 2021 -

Mark Christopher Auto Center responded

Hello Jacob, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact me to get in touch so we can work towards an understanding. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2021

As usual, all was excellent. Nonunion always does a super job helping me. Xxxx cxx xxx xx xx xx xxx xx xx xxx xxxx xxxx hi More

by AAACONT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2021

My car was serviced at mark christopher Cadillac but my issue was not solved , even though they acknowledge that there is a noise coming from the break, no loaner, no car wash, I even bought the car from t More

by whitesnow777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Mar 12, 2021 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2021

Very helpful and made magic happen for me! I had a lot of things or obstacles to say the least that could’ve hindered my chances but they pushed till it got through. Thanx Johnny, Thanx mark Christopher! More

by M.ANCHONDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Mark Christopher Auto Center responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 10, 2021

Fady and Armando were great as always. In and out quickly after phone discussion. Would recommend highly. Have purchased multiple vehicles over the last few years More

by MIKEALICIA2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2021 -

Mark Christopher Auto Center responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 10, 2021

Good service Nice people are friendly courteous and the people are friendly the view for the the cars are good everting the p lace is clean More

by PAQUITO.GEC@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Juan fuetes, Matt Torres
Mar 12, 2021 -

Mark Christopher Auto Center responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2021

Always concerned about your request for service Make Always concerned about your request for service Make sure you are doing ok during your service and that you are comfortable waiting and satisfied wi More

by SPAGNOLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabo
Mar 12, 2021 -

Mark Christopher Auto Center responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 10, 2021

Everyone was helpful and I had a good service the price was lower than quoted so that was a plus thank you for making it easy More

by Raidergirl_06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario Gomez
Mar 12, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

...
631
...