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Mark Christopher Auto Center

Ontario, CA

4.5
10,105 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,107 reviews

January 23, 2021

Because of the outstanding work that each employee put into a days work. and the care for the mark Christopher Chevrolet customer.and I am very happy with the service More

by goboy.richard@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan in service
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2021

They were great, informative and friendly. Most of all clean and safe. This was my first time going to this location and I definitely recommend. More

by JANTHONYG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Jan 27, 2021 -

Mark Christopher Auto Center responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Mark Christopher Auto Center was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2021

Great customer service and understanding of what my goal was. Did everything they could to help me leave with the car I wanted at the price I wanted. More

by nashleet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Lee, Mike Cagey, Gerald Waters, Frank Villalobos
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 23, 2021

Great customer service. Would recommend to everyone. Dario Gomez is very thorough. The only complain I have is that they wrote someone up who came in after me. I mentioned it to them but they ignore my More

by anacruz007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback, Ana. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2021

Came for first oil change after a a year and twenty days and only 2000 miles of buying my vehicle. First service and tire rotation was supposed to be free. I was told since it was more than a year the free More

by edardo67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Do not remember names
Jan 25, 2021 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2021

Impersonal service. Absolutely not what we expect with Cadillac Brand. Not going there again and even considering other brands for future purchase since this experience is not what you pay for when buying More

by sanjiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rizzi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 25, 2021 -

Mark Christopher Auto Center responded

It appears the impression you received during your recent visit at our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 23, 2021

Good service but pricing too high for the items to be fixed. The cost for maintenance in upper mileage is scary to bring in the car. More

by Ericj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
Jan 27, 2021 -

Mark Christopher Auto Center responded

Eric, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a business. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 22, 2021

I had a very pleasant experience and walked out with the vehicle I wanted and a great deal. Very nice staff all the way around. I will definitely be referring more customers! More

by MRSCRUZ2YALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 22, 2021

Always a pleasure working with Avo Injian at the service department. He goes above and beyond every time. We will continue to use and recommend Avo. More

by Katrdzhyan084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo Injian
Jan 27, 2021 -

Mark Christopher Auto Center responded

We are truly grateful for this awesome review! We are thrilled that Avo was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 22, 2021

Everyone was great Mike cagey gm unbelievable best car experience ever ! Went the extra mile to make a deal Jonathan Click very professional made we feel very relaxed and comfortable no pressure he deser More

by mkoz041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan click, Mike Cagey, Vincenzo Catalano
Jan 27, 2021 -

Mark Christopher Auto Center responded

At Mark Christopher Auto Center, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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