Mark Christopher Auto Center

The customer service rep helping me Jackie was extremely rude I asked someone else to finish up she does not seem to be a people person everything was fine after that rude I asked someone else to finish up she does not seem to be a people person everything was fine after that More

Great fast service when you are waiting for yiur vehicle. Had an oil change done and it was in and out in about 45 minutes. Had an oil change done and it was in and out in about 45 minutes. More

Best service I’ve had at a dealership in a long time thanks to Tony and lloyd for taking care of me so much on both of my purchases the 2020 Corvette and the 2021 Escalade extremely happy with both veh thanks to Tony and lloyd for taking care of me so much on both of my purchases the 2020 Corvette and the 2021 Escalade extremely happy with both vehicles More

Charged for service despite the fact that all services were prepaid for. Cadillac Escalade owner. Will be calling corporate for letting them know that unacceptable dishonesty were prepaid for. Cadillac Escalade owner. Will be calling corporate for letting them know that unacceptable dishonesty More

Cashiers were rule. I asked, the cashier who took my payment, if there were mask available and she didn’t answer me. This behavior is unprofessional and rude. payment, if there were mask available and she didn’t answer me. This behavior is unprofessional and rude. More

Salesman that sold me the car was ok. I say ok because if knew I drove out of my way to by at your location and your used car manager didn’t want to match the online offer I had with your dealership on quote knew I drove out of my way to by at your location and your used car manager didn’t want to match the online offer I had with your dealership on quote. 400.00 was the amount he didn’t want to match. Second complaint is towards the finance guy that handle my transaction. He was a smart xxx unprofessional and tried to add an insurance policy without even making me aware of it.. I didn’t realize it was on my invoice until after I had to drive 25 miles to return my trade-in vehicle to a dealership in Cerritos, when I returned to pick up my vehicle from your dealership they had me sitting waiting for this guy an hour and a half so that he can remove the charge from my contract. For those reasons I will never recommend your dealership or return. More

I went twice to this dealer. My first visit wasn’t a good experience because one of the salesman Kyle Carey didn’t help me at all He had a very bad attitude towards us. My second visit was better. Joe Gonza experience because one of the salesman Kyle Carey didn’t help me at all He had a very bad attitude towards us. My second visit was better. Joe Gonzalez was very polite and helped us through the phone to apply for our loan for our desire vehicle. In a few minutes he approved us for the vehicle. I headed to the dealer and filled all the paperwork with the help from Emeterio Núñez. Antony Garrido was in charge of showing us the vehicle and have it ready to take it home. I would definitely recommend this dealer to family and friends with the helped of this employees. More

I had some problems with on my truck bed. Caps keep falling of bed. I asked the guy who help me with my service. He said that’s for next time. That I need to call in advance for that. On my first visit falling of bed. I asked the guy who help me with my service. He said that’s for next time. That I need to call in advance for that. On my first visit the guy who help me tooled care of the problem right there.🤔 More

They had my car over a month when they said it’s be a week, and when I returned their rental with full gas and washed like they said but when they give my car back it’s covered in dirt and dust. And when week, and when I returned their rental with full gas and washed like they said but when they give my car back it’s covered in dirt and dust. And when I asked them to wash it they said no because of covid but they’ve been in and out of my car working on it for the last month and left it looking nasty and the inside smelled like dust and dirt. Then they tried to tell my windshield wipers were bad when I just replaced them a month ago. More

My service writer Jackie Klosky kept me well informed of my vehicles progress and made the whole experience as pleasant as possible. Top notch service my vehicles progress and made the whole experience as pleasant as possible. Top notch service More