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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.6
11,053 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 11,053 reviews

July 02, 2021

Nice, they all the time take and all yours needs and very friendly profeccional sales people and I will recommend this dealer to mi friends More

by CARRIONRAUL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 02, 2021

I had a noise coming from my Chevy Tahoe. Mark Christopher auto center diagnosed the problem and fixed it and kept my car an extra day to be certain it was fixed. I haven't heard any problems sinc More

by quinsa20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Torres
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Jul 06, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2021

Was great but I waited way too long. Almost 4 hours with an appointment. More

by RAYSDUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Gomez
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Jul 02, 2021 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 02, 2021

Juan was a true professional when explaining the service I was going to receive, he diligently took the time to call me and let me know that everything went great with the service, he shows true care and co More

by pj.64.lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
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Jul 02, 2021 -

Mark Christopher Auto Center responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2021

Very respectful and professional staff, fast service got the job done in little amount of time. More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Policarpo
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Jul 02, 2021 -

Mark Christopher Auto Center responded

Karen, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2021

Great experience. Joe G was great! Super helpful, friendly, and we got a great price. Highly recommended…would def buy another Cadillac from him again any day. More

by Skelias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2021

Jackie my advisor went for a vacation, my RV with them for 3 weeks, called for just an update. No one answers the phone. No one gives me update. Called numerous times no return call, called supervisor and More

by jc.precision
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie and Rey from services
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Jul 01, 2021 -

jc.precision responded

This place are bad with communication, I know work can be busy but when customer calls and ask for An update everyday. Respect and call back, called 3 different days and no call back, that’s a joke!

July 01, 2021

I was happy with the work that was done and completed when I was told. Julie was very good to deal with and kept me updated me with the status. More

by James.Cowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
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Jul 02, 2021 -

Mark Christopher Auto Center responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

July 01, 2021

Great sales team and thanks to Angel for helping me get the truck I wanted. More

by Alex Angulo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
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Jul 02, 2021 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Angel and the rest of the Mark Christopher Auto Center team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

July 01, 2021

Great customer service Angel the sales representative was honest direct,straight to the point no need to sugarcoat anything More

by Greg Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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Jul 02, 2021 -

Mark Christopher Auto Center responded

Congratulations on your new purchase, Greg! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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